Personal Lines Customer Service Representative - Primary Location

Kesner Insurance Agency is growing and we???re ready to add someone like you to be our new Personal Lines Customer Service Representative! Our team prides itself on it???s excellent culture, and we are seeking someone who wants to be a part of that strong team. We are not looking for just any PersonalLines Customer Service Representative, we are looking for the one who is detail oriented and driven to provide exceptional customer service. As our new PersonalLines Customer Service Representative, you???ll be building relationships with clients, and offering your knowledge to empower them to make smart decisions about their coverage. Don???t let this fantastic opportunity pass you by, apply today!

Salary Range: $18.00 - $21.00 per hour

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Evenings Off

Responsibilities

• Developing insurance quotes, shopping renewals, and issuing insurance documents as requested.
• Fostering strong relationships with clients to ensure client retention.
• Responding to queries, problem solving, and following up with clients to ensure satisfaction.
• Obtain and ensure current and accurate information and document it per agency standards.
• Interact with customers in a professional manner in all communication, via telephone, email, and face to face.

• Already have or able to obtain a Property & Casualty License.
• Basic computer and technology proficiency, including Microsoft Office Suite.
• Great attention to detail with the ability to prioritize and multitask.
• Excellent written and verbal communication skills.
• A team player who is self motivated and driven to succeed.