Personal Lines Customer Service Representative - Roy H. Reeve Agency, Inc.

Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position in our Personal Lines Department. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

**All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**

Salary Range: $40000.00 - $60000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan at no cost to employee

Responsibilities

• Complete Evidence of Insurance requests.
• Document each customer contact in AMS360.
• Share training and education knowledge and expertise with team members.
• Generating insurance quotes.
• Provideexceptional customer service.
• Claims follow up calls.
• Provides on-going support to insurance clients as needed.

• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Be able to obtain or currently possess a Property & Casualty insurance license.
• Responds to all inquiries, cancellation requests, and sales requests within a specified time frame.
• Strong communication skills, both oral and written.