Personal Lines Customer Service Representative - Roy H. Reeve Agency, Inc.
Mattituck, NY 11952
About the Job
Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position in our Personal Lines Department. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.
**All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**
Salary Range: $40000.00 - $60000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan at no cost to employee
Responsibilities
- Complete Evidence of Insurance requests.
- Document each customer contact in AMS360.
- Share training and education knowledge and expertise with team members.
- Generating insurance quotes.
- Provideexceptional customer service.
- Claims follow up calls.
- Provides on-going support to insurance clients as needed.
Requirements
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Be able to obtain or currently possess a Property & Casualty insurance license.
- Responds to all inquiries, cancellation requests, and sales requests within a specified time frame.
- Strong communication skills, both oral and written.