Personal Lines Insurance Account Manager - Primary Location

Be a crucial part of Meiers Lombardini Lemanski Insurance, a well-established insurance agency committed to providing exceptional customer service in East Lansing, Michigan. Working directly from our office, you will be immersed in a positive and inviting atmosphere where your contributions will be valued and recognized. Join a team dedicated to delivering personalized insurance solutions and fostering long-term client relationships.

Salary Range: $20.00 - $30.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

Client Support: Assist clients with inquiries, policy changes, and claim submissions in a timely and professional manner.

Policy Management: Review and update insurance policies to ensure accuracy and adequacy of coverage based on client needs.

Renewals: Coordinate policy renewals and proactively reach out to clients to provide options and recommendations.

Documentation: Maintain accurate client records and documentation for all interactions and transactions.

Customer Education: Educate clients on insurance products, coverage options, and available discounts to help them make informed decisions.

Licensing: Active Michigan Property & Casualty Insurance License required.

Experience: Previous experience in personal lines insurance or account management is preferred.

Customer Focus: Strong dedication to meeting client needs and exceeding expectations.

Organizational Skills: Ability to manage multiple tasks efficiently and prioritize workload effectively.

Communication Skills: Excellent verbal and written communication skills to interact with clients and team members.

Detail-Oriented: Meticulous attention to detail when reviewing policies and processing client requests.

Team Player: Collaborative mindset and willingness to work harmoniously within a team environment.