PFS Manager - Catholic Health

Under the supervision of the Director of the Revenue Realization Center, the Manager is primarily responsible for overseeing, coordinating and managing the daily operations related to the billing and collection of third party and patient accounts. Reviews, develops, and analyzes statistical data to measure and explain staff performance, accounts receivable, and progress towards financial targets. Identifies trends and recommends process improvement to enhance workflows, expand staff training and skills, advance productivity, automate processes and meet department’s goals.                                                                                                                                                                                                                                               

POSITION REQUIREMENTS AND QUALIFICATIONS:                                                                                                                 

Education:

A Bachelor’s Degree in Business Administration, Finance, or Accounting or equivalent skills. Hospital billing experience required.                                                                                                                                                                

Licensure/Certification:

Certification through the Healthcare Financial Management Association preferred (e.g. CHFP, CRCR)                        

Skills:   

• Must be able to effectively manage and coordinate the billing, follow-up, customer service, cash posting, and regulatory compliance functions of the Hospital RRC.
• Must have excellent oral and written communication skills to communicate with internal staff, customers, leaders and representatives from external departments and agencies; and to train and supervise personnel.
• Must be proficient in data processing capabilities, procedures and personal computers using standard Microsoft Office software applications.
• Must have highly developed analytical and problem-solving skills. Must possess high ability to organize, develop and write user manuals and other required documents.
• Must have experience in change management and development of new computer platforms and related staffing assignments, workflow and training.
• Must possess an in-depth knowledge of third party governmental billing regulations, statutes/laws governing the management of human resources and strong employee relation skills.

Experience:        

Six to eight years of progressive responsible Hospital Accounts Receivable experience of which five years must have been devoted to management level responsibilities, including decision making and managing staff.