Pharma Lab IT Support Specialist - Katalyst Healthcares & Life Sciences
Durham, ME 04222
About the Job
Responsibilities and Requirements:
- Pharma Lab Benchtop Support – End user computing (EUC) .
- System administrator for Lab computers and equipment.
- Must have experience in Transition of service from another supplier.
- Desktop support, Operating Systems support, Customer Service
- Knowledge & Experience with Microsoft OS and related technologies. Lab computers and equipment support experience.
- Extensive knowledge of IT hardware and software.
- Strong knowledge on network troubleshooting.
- Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
- Knowledge of Linux a plus.
- Knowledge with SCCM Patching, Active directory, Antivirus tools etc.
- Must be proficient with imaging and creating images.
- Experience in Windows 10 deployment.
- Should have experience participating or leading an OS migration.
- Excellent written and oral communication skills Strong customer-service orientation.
- Understand customer service and service delivery.
- Understanding of ITIL processes and ServiceNow.
Source : Katalyst Healthcares & Life Sciences
