Pharmacy Quality Related Event Analyst, Customer Claims - Risk Mgmt - Publix
Lakeland, FL
About the Job
Required Qualifications
• computer skills including software utilized by Publix, including Risk Master claims system,
• data entry and typing skills (40 wpm),
• ability to manage highly confidential and sensitive information,
• excellent verbal and written communications skills,
• excellent investigative skills,
• excellent time management skills,
• high degree of maturity, discretion, tact, and independent judgement,
• professional telephone etiquette,
• good analytical skills,
• excellent organizational skills,
• good problem solving skills,
• good decision making skills,
• ability to multi-task,
• ability to adjust to a fluctuating work environment while maintaining a solid work ethic,
• general knowledge of office practices and procedures,
• good human relation skills (ability to work well with others and be a team member),
• high school diploma or equivalent, and
• 1 year of customer service, retail, or pharmacy operations experience.
Preferred Qualifications
• Associate’s degree in any discipline,
• 2 years of customer service experience, or
• 2 years of retail operations experience, or
• 2 years pharmacy operations experience, or
• 1 year of Publix retail experience, and/or
• Second language, preferably Spanish – fluent.
Risk Management
Source : Publix
