Pharmacy Tech Certified (Retail) - Steward Health Care

Pharmacy Tech (Retail) - full-time 40hrs/wk, day shift, weekends required and holidays as needed.

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit steward.org

St. Elizabeths Medical Center, a Boston University Teaching Hospital, provides patients and families access to some of Bostons most respected physicians and advanced treatments offering specialized care, including:

• Advanced Center for Cardiac Surgery
• da Vinci Robotic surgery program; Mako Robotic-Arm Assisted Surgery
• Level III Neonatal Intensive Care Unit (NICU)
• Award-winning bariatric surgery program
• Dana-Farber Cancer Institute at St. Elizabeth's Medical Center
• State-of-the-art emergency care with short wait times

Our medical staff, made up of some of the highest rated physicians in Boston, treats patients in our community practices in neighborhoods, including Allston, Boston, Brighton, Brookline, Newton, Watertown and Weston

Benefits:

• Grow with a health system that supports career advancement
• Competitive Pay & Salary Increases
• Employee Referral Program
• Locations close to home, that support work-life balance
• Affordable Medical, Dental and Vision Coverage
• 401k via Fidelity, for eligible employees, with company match
• Tuition Assistance / Reimbursement
• Family atmosphere and team approach that provides flexibility
• Opportunities to grow your career, and not change your employer
• And much more!

Job Summary

Under the direct supervision of a Registered Pharmacist, performs non-clinical decision-making aspects of medication handling, prescription computer input, patient interactions, and clerical tasks.

Qualifications

Required Knowledge/Skills

-Computer literacy with proficiency in general word-processing and data entry.

-Strong organizational, prioritization, communication, and mathematical skills.

-Knowledge of third party payers and insurance plans.

-Ability to understand the importance of and respect the confidentiality of all patient information.

Education/Experience/Licensure/Technical Requirements

-Education: High school diploma or equivalent.

-Experience: Must have a minimum of 500 hours experience as a Pharmacy Technician

Trainee.

-Certification/Licensure: Must complete a MA State Board of Pharmacy approved exam for certification and be registered with the MA State Board of Pharmacy and meet all requirements for Continuing Education Credits.

-Software/Hardware: Must have experience with a pharmacy filling system.

Job Responsibilities

• Answer and screen all telephone calls.

• Refer all clinical inquiries to a Registered Pharmacist.

• Answer patient non-clinical questions pertaining to mail delivery or pick up of medications.

• Take refill requests including the name of the medication, prescription number, full name of patient, and any drug allergies that patient may have. Answer pharmacy benefit questions for members, providers, or nursing staff.

• Take oral prescription orders for new and refill medications from a designee of a provider's office and complete a read-back of information given to verify the order is taken correctly.

• Conduct prescription transfers to and from other pharmacies in accordance with state and federal regulations.

• Service the drop-off window.

• Receive prescriptions from patients and get all necessary information, including clarifying the name, date of birth, insurance, and drug-allergy information for the patient.

• Service the pick-up window.

• Provide patients with their medication and verify the full name and address and date of birth of the patient to make sure the correct medication is being picked up.

• Offer the patient the availability of a Registered Pharmacist to counsel them on their medications or answer any questions they may have.

• Collect co-pays for medications from the patients.

• Computer data input for prescriptions.

• Under the direct supervision of a Registered Pharmacist, input all data necessary to process new, refill, and on-file prescriptions except when a clinical decision is required. In that case a Registered Pharmacist must complete the data entry.

• Process patient requests for renewal of prescriptions through the corresponding provider office. Follow up to make sure that renewals are received and processed.

• Prepare medications for a Registered Pharmacist's final check.

• Read and interpret prescriptions to select the correct medication to fill that prescription.

• Count, pour, compound, and label the prescription for the final check by a Registered Pharmacist.

• Perform monthly outdate medication check and prepare them for return for credit.

• Package checked prescriptions for mail order. Will work with US mail and FedEx.

• Process wholesale drug orders to ensure that all medications are received and placed into stock. Make sure stock is rotated and tagged properly for all Look-alike/Sound-alike medications.

• Process 'cover' prescriptions as required by state and federal regulations.

• File filled prescriptions according to all state and federal regulations for each scheduled class (II, III, IV, and V, and VI).

• Process medication floor stock requisitions.

• Assists in training and helping new employees.

• Make pick-ups and deliveries to nursing units as required.

• Process checks for co-pays and apply credit to patient accounts.

• Prepare funds for deposit.

• Page courier for deliveries to SEMC.

• Clean equipment and work stations daily.

• Order and stock all pharmacy supplies.

• Assist in ordering medications through the wholesaler.

• Closeout and process end of day activity for the credit card machine.

• Prepare mail with proper postage utilizing a postage meter.

• Utilize an automatic letter opener to organize incoming mail.

• Assist in preparation of yearly pharmacy inventory.

• Must be proficient with pharmacy robotics.

• Perform duties as requested by a Registered Pharmacist.

• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. 1. Commits to recognize and respect cultural diversity for all customers (internal and external). 2. Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.