Pharmacy Tech I - ICONMA, LLC
Phoenix, AZ 85006
About the Job
Pharmacy Tech I
Location: Phoenix, AZ
Duration: 6 months
Description:
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
Handle backend pharmacy work, inventory, shipping/receiving.
Advanced computer skills including word processing and spreadsheet utilization.
Excellent customer service skills (written and verbal) a must.
Verifiable High School Diploma or GED Required: Yes
Duties
National pharmacy technician certification.
Eligible for state registration, certification or licensure per state regulations.
Experience
Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Location: Phoenix, AZ
Duration: 6 months
Description:
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
Handle backend pharmacy work, inventory, shipping/receiving.
Advanced computer skills including word processing and spreadsheet utilization.
Excellent customer service skills (written and verbal) a must.
Verifiable High School Diploma or GED Required: Yes
Duties
National pharmacy technician certification.
Eligible for state registration, certification or licensure per state regulations.
Experience
Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Source : ICONMA, LLC