Pharmacy Technician - Hartzells Pharmacy
Catasauqua, PA 18032
About the Job
The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.
The Pharmacy technician is responsible for assisting in the daily operations of the Pharmacy Department, ensuring that the material and service requirements are met in a timely, efficient, effective and ethical manner. This position is a high functioning position which requires attention to detail and a thorough understanding of pharmacy operations.
He or she will work across functional and limited boundaries to ensure high levels of customer service and satisfaction relative to pharmacy customer service
WORK PERFORMED
JOB DUTIES AND RESPONSIBILITIES:
- Assisting the pharmacist in all the daily functions of the pharmacy
- Utilizing good communication skills when speaking with customer, both in person and via other lines of communication (email, phone, fax, etc)
- Greeting customers entering the pharmacy or the department
- Directing customers to the proper department and or Hartzell's team member for further assistance
- Selling related products to customers by suggesting companion items
- Assisting customers locating over-the-counter items, including vitamins and DMEPOS items.
- Answering all incoming phone calls and directing those phone calls to their proper destinations.
- Executing workflow procedures
- Receiving and verifying inventory shipments for pharmacy stock, over-the-counter stock, and pharmacy supplies.
- Assisting the pharmacy manager with inventory management and achieving budgeted inventory targets
- Assisting the pharmacy manager with implementing our inventory return and inventory out-date processes
- Maintaining pharmacy automation and equipment per manufacturer recommendations and pharmacy policies
- Delivering pharmacy orders to customers residents or contracted facilities
- Managing waiting bin ques to ensure timely return to stock for orders not picked up
- Facing shelves both in the pharmacy and front store to maintain a full, friendly, and inviting appearance upon starting and ending shift.
- Cleaning and maintaining a clean and organized work area
- Other related duties as assigned
ESSENTIAL FUNCTIONS:
- Assisting pharmacy management with managing all aspects of inventory, including but not limited to ensuring accuracy inventory, appropriate limits with respect to ordering tills, reporting of inventory to management, processing outdates, and ensuring shelves are appropriately faced and labeled.
- Providing exceptional customer service
- Executing workflow and completing orders accurately per policy
Compensation details: 15-18 Hourly Wage
PI038d93fdb43a-25448-35678572