Pharmacy Technician - Recruitlink

Job Summary:

• Performs order entry tasks and related activities in support of the medication dispensing process.

• Calculates and/or verifies the correct dosage based on the prescription.

• Contacts physicians on any narcotic prescriptions to receive a hard copy within the required time frame per state statutes.

• Assists in reviewing the narcotic Rx’s are back in a timely manner.

• Enters new and refill orders in a timely and accurate manner.

• Processes orders based on the priority assigned.

• Prepares backup pharmacy orders.

• Complies with a process that addresses all state and federal guidelines regarding medication labeling.

• Provides dispensing pharmacists with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags.

• Courteously assists all internal and external customers.

• Consults with dispensing pharmacists regarding prescription order clarification, non-stock items, order entry problems, or concerns.

• Completes all data fields according to pharmacy procedures including use of approved abbreviations.

• Triages customer service requests by department, urgency, and information/response required.

• Collects, prioritizes, and sorts incoming faxes to the appropriate department/area.

• Creates and maintains accurate customer records.

• Coordinates/manages “STAT” order process (check e-kit stock list and fax back to customer).

• Understands Medicare Policy and Co-Pay requirements/guidelines.

• Follows all applicable government regulations including HIPAA.

• Assists with pharmacy workflow as needed.

• Takes important steps to ensure all medication needs and regulatory compliance standards are met for our patients, and demonstrates ethical conduct and maintains patient confidentiality at all times.

• Maintains full compliance with all Federal, State, and Local laws and regulations.

• Maintains the highest professional and ethical standards.

Key Responsibilities:

• Order entry tasks and related activities.

• Dosage calculation and verification.

• Physician contact for narcotic prescriptions.

• Timely entry of new and refill orders.

• Order processing based on priority.

• Backup pharmacy order preparation.

• Compliance with medication labeling guidelines.

• Providing information on allergies, drug interactions, and therapeutic duplications.

• Customer assistance.

• Prescription order clarification with dispensing pharmacists.

• Data field completion according to procedures.

• Customer service request triage.

• Fax collection, prioritization, and sorting.

• Customer record maintenance.

• “STAT” order process coordination.

• Understanding of Medicare Policy and Co-Pay requirements.

• Compliance with government regulations including HIPAA.

• Assistance with pharmacy workflow.

• Ensuring medication needs and regulatory compliance.

• Maintaining patient confidentiality.

• Compliance with laws and regulations.

• Upholding professional and ethical standards.

Required Qualifications:

• Verifiable High School Diploma or GED.

• Ability to concentrate on tasks without distraction.

• Effective verbal and written communication skills.

• Active listening skills.

• Mathematical problem-solving ability.

• Problem recognition and judgment skills.

• Decision-making skills in complex situations.

• Customer service orientation.

• Knowledge of filling procedures.

• Knowledge of drug packaging procedures.

• Knowledge of dispensing database software.

• Fluency in English.

• Good oral communication skills.

• Strong communication with dispensing pharmacists.

• Effective communication with employees, facility staff, prescribers, and others.

• Ability to write routine correspondence and reports.

• Proficiency with fax machines, computer software, copiers, and word-processing.

• Strong attention to detail.

Preferred Qualifications:

• Prior experience in the long-term care industry.

• National certification.

• State registration.

Education:

• Verifiable High School Diploma or GED.

Education:

& High School