Pharmacy Technician | Specialty Pharmacy at ChristianaCare
Wilmington, DE
About the Job
Do you want to work at one of the top 100 hospitals in the nation?
Our amazing Pharmacy Team dispenses approximately 6,200,000 individualized patient doses per year, as well as 170,000 retail/mail order prescriptions. We provide medications that are safe and efficacious.
Life is full of choices, and whom you work for is one of life's most important decisions. ChristianaCare has earned national recognition for excellence. Choose an organization that provides career advancement and the opportunity to impact health. Come and join us in the ChristianaCare Pharmacy - Dedicated to getting the right drug to the right patient at the right time!
As a Pharmacy Technician in Specialty Pharmacy, you will provide high-touch, patient-centric care to drive an exceptional experience for patients enrolled in the ChristianaCare Specialty Pharmacy Program.
Principle Duties and Responsibilities:
- Enter patient information and prescription orders in the outpatient pharmacy dispensing system, paying particular attention to drug, dose, route, frequency, refills, date, quantity, third party payer, and other required information
- Coordinate refills of patient prescriptions
- Navigate prescription insurance coverage to successfully adjudicate prescription claims
- Manage inventory, storage, and purchasing of specialty medications to ensure drug availability, accurate inventory value assessment, compliance with 340b program requirements, optimized inventory turns, and minimized drug expirations
- Conduct temperature monitoring for cold chain distribution products on a regular basis
- Proactively coordinate medication shipments when there are expected shipping delays to prevent lapses in medication therapy
- Package and ship specialty medications to patients in a timely and accurate manner while ensuring drug integrity using proper packaging materials
- Triage and coordinate the patient’s and their caregiver’s needs to escalate issues to the appropriate clinical or non-clinical resources both internally and externally of the organization
- Develop relationships with patients and their caregivers to provide an exceptional and engaging experience
- Coordinate with the program’s clinical team and operations team to achieve the program’s goals and objectives. These activities include but are not limited to specialty medication prescription refill coordination, implementation or execution of non-clinical care plan activities, documentation of program activities, coordination with external specialty pharmacies, reporting of performance metrics, etc
Education and Experience Requirements:
- High school diploma or equivalent required
- Associates or bachelor’s degree preferred
- Pharmacy Technician Certification Board (PTCB) certification required
- At least 3 years of outpatient or specialty pharmacy experience preferred
ChristianaCare offers:
- Full Medical, Dental, Vision and other insurance benefits
- 403 (b) with an employer match
- Generous Paid Time Off
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and phenomenal discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
Physical Requirements:
Standing and walking with intermittent sitting. Requires movement throughout the hospitals of the ChristianaCare. Some pushing, pulling, or lifting (up to 50 lbs.) and manual dexterity.
If you 're inspired to make a difference, we invite you to become a ChristianaCare caregiver.