Phlebotomy Manager - Quest Diagnostics

Phlebotomy Manager - Wallingford, CT - Monday to Friday 8:00AM-5:00PM

Responsible for the management of employees in multiple departments or multiple locations (Patient Services Centers (PSCs), etc.) in a satellite operation. Responsible for the quality of services and technical procedures, and the overall patient experience. Ensures compliance with applicable testing requirements, regulations and departmental budgets. 

Pay Range: $88,700.00 - $159,300.00 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful
candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical/Dental/Vision for FT employees who work 30+ hours
• 15 PTO days first year
• Paid Holidays
• Annual Bonus Opportunity
• 401(k) with matching contributions
• Variable compensation plan (AIP) bonus
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Blueprint for Wellness
• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
• Opportunities for career advancement
• Training provided!

• Formulates operating objectives, goals and strategies for assigned facilities.  
• Conceives and implements new methods for providing more economic and efficient services.  
• Monitors customer reaction to quality of services and implements action when required.  
• Maintains liaison with all appropriate functions and departments to ensure that service functions are meeting operational support needs.  
• Manages supervisory staff in the performance of their duties.  
• Ensures adherence to compliance guidelines.  
• Responsible for monitoring budgets of various departments or locations. 
• Reviews the profitability of patient service centers and makes appropriate decisions regarding their continued operation.  
• Coordinates operating plans and activities with the logistics, marketing and other satellite operations to ensure a cohesive effort.  
• Manages all locations under supervision to ensure profitability and takes appropriate cost cutting actions as necessary.  

QUALIFICATIONS

Required Work Experience:  

• 6+ years experience in field operations of laboratory or related healthcare endeavor. 
• Minimum 3 years in a supervisory role 

Preferred Work Experience:  

N/A

Physical and Mental Requirements:  

• Position requires travel 
• Occasionally lifting up to 25 pounds 
• May require extended periods of focus  
• May require extended periods of sitting or standing 
• Ability to manage stress  
• Capable of handling multiple priorities in a high-volume setting 

Knowledge:  

• Proficiency with key PC software and Microsoft Outlook, Word, Excel, and Powerpoint 

Skills 

• Excellent written and verbal communication skills 
• Strong interpersonal skills 
• Strong problem-solving skills 
• Strong sense of teamwork 
• Strong communication skills 

EDUCATION
Bachelor’s Degree
High School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 

2024-67910