Phoenix - DC Tech S3 at TEKsystems

Job Description

RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

• Respond to service tickets for the client's servers in customer datacenters in a timely

manner

• Keep parts lockers up to date and properly stocked at all times

• Troubleshoot and triage server failures to determine the most efficient path

to getting a server back online for the customer

• Track server fleet health and validate that the client is always exceeding customer

requirements for total servers online

• Provide consistent, detailed feedback to the client's engineering team on failures,

serviceability of servers, and integration with the datacenter

• Apply firmware and BIOS updates as needed using the client engineering-approved tools

• Comply with all datacenter safety, security, and operational protocols at all

times

• Be an outstanding representative of the client at all times

JOB REQUIREMENTS

Knowledge and skills:

• Ability to identify hardware failures and work within the limits of a defined

process to get hardware running or replace entire servers

• Ability to regularly lift and move server systems that weigh up to 70lbs

• Fanatic attention to detail. Accuracy in inventory, trouble tickets, asset

tag updates, wiring plans, etc. is essential to the customer and is critical to

this role

• Must be able and willing to travel

• Linux terminal basic experience

• Windows CMD basic experience.

Competencies:

• Demonstrated strong ownership, self-motivation and ability to work

autonomously

• Ability to work successfully with geographically dispersed teams

Education:

• Degree in a computer-related field. Bachelor’s Degree preferred or 2 plus

year of equivalent experience. Computer science, electrical engineering,

telecommunications, or related discipline

• CompTIA A+ Certification

• CompTIA Server+ Certification

• MCP/MCSE Certification a plus

Additional Skills & Qualifications

Cabling experience. Customer Service. Ability to work

independently with little guidance. Being a self starter

Employee Value Proposition

Our client is a rapidly expanding global provider of data

center solutions. They are growing quickly and there will be room for growth

and hands on experience within state of the art data centers. The client is one

of America’s fastest growing private companies, with over 19 years of

experience designing and building computing products right here in the USA. The client

engineers custom server and rack-level compute solutions that are

‘precision-fit’ to the unique needs of individual large and hyper scale data center

customers. We are passionate about delivering the highest quality solutions and

exceeding customer expectations. At this client, they recognize leaders and

talent and truly believe that behind every quality solution is a team of

quality individuals.

We are currently seeking Datacenter Technicians to be based in specific field

locations in support of the company’s end customers as they deploy and maintain

client servers. The ideal candidate for this role balances technical skills,

attention-to-detail, customer focus while following and establishing processes.

The client's Datacenter Technicians represent our company in front of our

customers every day.

Work Environment

Data Center environment. Will work collaboratively with a

team of other technicians.

• Ability to follow instructions

• Can read labels or be trained to

• Knows how to use electric tools - electric

screw driver

• Able to stand on their feet for most of the

day

• Can lift up to 50lbs

• Will need steel toed boots and gloves

Business Drivers/Customer Impact

This client continues to expand to meet their client's data

center needs (Microsoft). With the international presence of both clients, This client must be able to provide local Data Center engineers.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.