physician Liason - Masco Corporation

The Eye Center of St. Augustine is proud to be the oldest and largest state of the art eye care center in the area offering the convenience of an eye center, a surgery center, and an optical shop all under one roof. With satellite locations in World Golf Village, Palm Coast, and Palatka, our board-certified doctors provide premier best in class care to patients across Northeast Florida. Our ophthalmic surgeons, perform cataract, laser, and ophthalmic plastic surgery on site in our state-of-the-art eye Surgery Center. We are also able to provide eye examinations for adults as well as children over the age of seven while offering a full-service optical shop at each of our locations.
Atlantic Eye Institute is proud to be the leading eye care provider in the Jacksonville region with 4 ophthlamologists and 5 optometrists. They offer the latest advance techniques and technology in cataract surgery, comprehensive eye care, and subspeciality eye care.
We are a fast growing, patient-centered, compassionate team!
Position Summary:
The Physician Liaison serves as internal and external liaison representative for Eye Center of St. Augustine and Atlantic Eye Institute. As a representative of both organizations, they bridge the relationship and communication between referring doctors, communities and our specialty physicians. During these
provider liaison
visits, they meet with referring doctors to discuss patient care, referrals, and educate them about the advance eyecare we provide to patients.
Responsibilities:
- Develops and fosters relationships with referring physicians to increase patient referrals. Consistently works to ensure solid relationships and referral pathways are smooth.
- Leads initiatives to build volume and favorable provider perceptions among internal and external referral streams.
- Increases visibility of services by strategically visiting targeted referral sources.
- Identifies tactics to promote provider interaction and engagement.
- Oversees efforts to ensure Practice is positioned competitively to protect and grow market share. This includes routine analysis of the strengths and services of competitors.
- Develops and implements an ongoing method of profiling and monitoring market areas to identify demographic, competitor, and changes in healthcare services.
- Uses patient survey scores from practices and hospital services to identify opportunities to correct items that have a negative impact on referrals.
- Measures and evaluates liaison activities including producing and sharing regular summaries of patient visits and their outcomes as well as their impact on referral trends.
- Meets with local practices, hospital administrators, physicians, and clinical directors as needed to build upon the referral network.
- Continuously networks and provides practice/physician brochures to referring physicians, hospitals, and practices.
- Organize and schedule necessary physician meetings.
- Delivers weekly reporting of the previous weeks visits, including highlights outcome, and plan for follow-up strategy.
- Delivers weekly reporting of plan for the following week including visits, plan, admin, and lunch and learns.
- Assists with the setup of all educational meetings for referring physicians and internal staff.
- Exercises discretion and independent judgment in meeting the needs of the referring physician and problem-solving to maintain healthy referral relationships.
- Contributes to the team effort by completing other tasks as needed.
- Attend health fairs and other community events that provide the practice.
- Work with our corporate marketing team, local and regional leadership teams.
[]{mce-style="font-size: 10.0pt; font-family: 'A
"}