Physician Practice Billing and Coding Specialist - North Arkansas Regional Medical Center

Using ICD-10-CM, CPT, HCPCS standards, to code physician practice progress notes, hospital records documenting physician professional services, and other clinical documentation related to physician practice services for reimbursement purposes.

Reconciles billing and invoices, checks balances, produces statements and maintains client files.

May perform insurance billing clerical work, including reviewing and verifying insurance accounts against program provisions (e.g., Medicare, BlueCross)

Resolves routine patient billing inquiries and problems

Works under immediate supervision of a qualified billing coordinator/specialist.

With thorough knowledge of the work involved and subject to spot check, uses initiative and independent judgment and should perform all of the following duties:

• Codes all outpatient charts including physician practice progress notes, hospital records documenting physician professional services, and other clinical documentation related to physician practice services following established coding guidelines.
• Enters each patient’s codes in appropriate systems so it can be dropped for billing.
• Reviews system and code correct errors and address as appropriate.
• Assist in all functions of the physician practice within scope of skills and education as time and or need allows on a daily basis.
• Responsible for answering all phone calls received regarding physician practice billing.  Will hand all calls whether it be a complaint, question about an account, or request for other billing related information.
• Responsible for making payment arrangements with patients wishing to do so according to NARMC payment plan schedule.
• Has the authority to set lower payments for those patients that cannot meet the regular schedule after the patient, or their guarantor completes a financial statement showing their income and expenses.
• Will list all conversations and agreements in the computer system note section.
• Performs other duties as requested by supervisor and Executive Director – Clinic Operations.
• Assist as needed with the preparation of accounts to be submitted for bad debt write off and subsidy fund approval.
• Responsible for checking and verifying that all insurance has been filed and that the remaining balance is the responsibility of the guarantor.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any protected Federal, State/Province or Local status unrelated to the performance of the work involved.