Plan Setup Specialist (Benefits Specialist) at Careers Integrated Resources Inc

Job Title: Plan Setup Specialist (Benefits Specialist)
Location: Mason, OH - Hybrid

Contract: 4 Months+ (Possibility of Extension)

Work hours: 8-5 pm

Pay range: $20 - $25/hr. on W2

Serve as a Specialist on the Plan Setup Team responsible for setting up and maintaining Client’s managed vision care clients in our core administration system.

MAJOR DUTIES AND RESPONSIBILITIES:
• Responsible for setting up new Managed Care groups in the claims system.
• Responsible for fulfilling requested revisions to existing Managed Care group in the claims system (except Reseller product changes).
• Responsible for creating “standard” products in the system (using the Product Key Sheet method).
• Responsible for performing audits on client setup or maintenance requests (excludes complex product configuration requests).
• Follow the established corporate and industry audit controls (i.e., SOX, SSAE 18, etc.) when fulfilling setup and maintenance requests
• Resolve client structure setup questions/issues sent to the team with minimal supervisor guidance.
• Maintain relationships with Implementation Managers and Account Managers to facilitate fulfilment of implementation questions and requests in a timely manner.
• Self-manage completion of work inventory in the Plan Setup production queues within established quality and turnaround time guidelines.
• Recommend process and system enhancements for the Plan Setup team to drive improvements to performance.
• Support the management team with misc. projects and resolving assigned Plan setup issues.