Planner & Field Service Coordinator at Austin Allen Company, LLC
Jackson, TN
About the Job
Planner & Service Coordinator in the Memphis, West TN area
Salary $70,000 - $75,000 + Benefits in the Memphis, West TN area
This Maintenance company is growing and expanding their business
They are seeking a Planner and Service Coordinator who can thrive in this fast-paced, continually changing office environment
You’ll spend time communicating with management, customers, and technicians by both e-mail and phone
In this role, you will be scheduling daily activities and dispatching field service technicians & personnel
Your responsibilities as the Planner & Service Coordinator will include scheduling and managing the everyday activities of technical field service personnel and relationships with outside contractors
You must be able to effectively communicate with all levels of the organization
Other duties will include using your computer skills as at least half of this role includes the ability to use planning, scheduling, and routing software & technologies
You will need to be able to collaborate with other coordinators to optimize labor utilization
Other responsibilities include working with Service Technicians on sourcing parts and coordination and expediting to the job site
As the Planner & Service Coordinator, you will also respond to major contracted customers with daily service call updates and tracking information
You’ll work with the administrative team to maintain service call dispatching and use of the tracking systems.
Minimum requirements for this Planner & Service Coordinator:
Must have Engineering Degree
At least 3 years of Coordinating and/or Planning
Ability to handle multiple tasks simultaneously
Solid experience with Microsoft Office programs such as Excel, Word, etc.
Must be detail oriented
Experience in the Service Industry is extremely helpful.
Salary $70,000 - $75,000 + Benefits in the Memphis, West TN area
This Maintenance company is growing and expanding their business
They are seeking a Planner and Service Coordinator who can thrive in this fast-paced, continually changing office environment
You’ll spend time communicating with management, customers, and technicians by both e-mail and phone
In this role, you will be scheduling daily activities and dispatching field service technicians & personnel
Your responsibilities as the Planner & Service Coordinator will include scheduling and managing the everyday activities of technical field service personnel and relationships with outside contractors
You must be able to effectively communicate with all levels of the organization
Other duties will include using your computer skills as at least half of this role includes the ability to use planning, scheduling, and routing software & technologies
You will need to be able to collaborate with other coordinators to optimize labor utilization
Other responsibilities include working with Service Technicians on sourcing parts and coordination and expediting to the job site
As the Planner & Service Coordinator, you will also respond to major contracted customers with daily service call updates and tracking information
You’ll work with the administrative team to maintain service call dispatching and use of the tracking systems.
Minimum requirements for this Planner & Service Coordinator:
Must have Engineering Degree
At least 3 years of Coordinating and/or Planning
Ability to handle multiple tasks simultaneously
Solid experience with Microsoft Office programs such as Excel, Word, etc.
Must be detail oriented
Experience in the Service Industry is extremely helpful.
