Plastics Specialist - Michigan Educational Credit Union

Job Title: Plastics Specialist

Reports To: Plastics Manager

Department: Plastics

Summary: Responsible for assisting members with a variety of Credit Union products and services related to credit and debit cards by performing the following duties:

Duties and Responsibilities include the following. Other duties may be assigned.

• Opening/closing and maintaining credit card accounts
• Assist members with a variety of Credit Union plastics services and products
• Assist members with credit card payments
• Answer member inquiries via phone, email, and other online services
• Velera (Formerly known as PSCU/CO-OP) experience preferred
• Excel Spreadsheet experience
• Provides administrative and clerical support in a professional and efficient manner.
• Establishes and maintains a filing system pertinent to supporting the department.
• Retrieves appropriate paperwork and information within the agency as directed.
• Performs other related duties as assigned

Skills:

Oral Communication Skills

Written Communication Skills

Reading Skills

Customer Service

Diplomacy

Filing

Math Aptitude

Organization

Project Management

Time Management

Team Player

Computer Literacy

Keyboard Skills

Education/Experience:

High School Diploma or Equivalent.

Pay:

Starting at $20.24 an hour, negotiable based on experience.

Benefits:

Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.