Platforms Designer, Digital Channels-(3294300) - Partners Healthcare System

About Us

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

The Platform Developer designs, develops, tests, and supports low-code business applications using various Software as a Service(SAAS) cloud services to integrate with a variety of other internal systems and services.

Principal Duties

• Works with project team of users and analysts to develop technical requests ensuring design will integrate with current systems.
• Develops project technical work plan and enforces adherence.
• Collaborates with other Digital staff (Operations, Network Services, etc.) to provide inter-disciplinary technical solutions.
• Assists developers and analysts in coding, testing, implementing, and maintaining systems for low-code/scripting business applications using multiple Software as a Service(SAAS) cloud offerings to integrate with a variety of other internal systems and services.
• Writes and organizes internal documentation for developed solutions.
• Maintains integrity of applications by routinely running data checks and analyzing errors and imbalances. Works to identify causes and prevent further occurrences.
• Works with vendors and application teams, and other DPX staff to develop core infrastructure technologies and frameworks, using best practices, that are highly scalable, stable, and performant.
• Participates in team’s on call rotation to triage and resolve incoming issues as necessary. On call rotation requires 24x7 availability for one week and potentially similar availability during the backup on call week.
• Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
• Other duties and responsibilities as assigned

Qualifications

• Bachelor’s degree in computer science or related field, or equivalent work experience.
• Ability to translate business need into technical specification and set realistic goals for the completion of said needs.
• Stay updated on emerging industry technologies and trends.
• Ability to work and be flexible within a complex work environment with competing priorities.
• Ability to assume a high level of responsibility.
• Ability to take a project from conception through to deployment and support.
• Experience calling REST APIs using JavaScript or other programming language.
• Conceptional knowledge of Conversational and Generative AI.
• Understanding of CDP concepts a plus, specifically CIAM and Preference Management.
• Familiar with tools like Visual Studio, Visual Studio Code, Azure Dev Ops, and SharePoint is desired.
• Experience with Agile, Scrum or CMMI software development methodologies is desired.
• Experience with GIT, Azure DevOps or similar CI/CD systems a plus.

Skills and Abilities for Success

• Understanding of distributed web application development concepts and object-oriented programming.
• Exposure to systems analysis, application design and testing. Ability to write clear technical documentation.
• Able to act independently or under very general direction.
• Excellent interpersonal skills to effectively communicate with cross-functional teams, including technical and non-technical staff at all levels of the organization.
• Ability to successfully negotiate and collaborate with others with different skill sets, backgrounds, and levels within and external to the organization.
• Ability to assist developers and analysts in coding, testing, implementing, and maintaining systems.
• Desire to learn and stay updated on emerging technologies and trends.

Diversity Statement

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. Weplace great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.