Player Services Cashier - FT - Hollywood Casino at Columbus
Columbus, OH 43228
About the Job
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.:- Ensure interactions with internal and external guests while following the guidelines of the Red Carpet Customer Service Program.
- Maintains a balanced cashier's till.
- Process cash transactions for casino customers and employees, including, but not limited to: cashing TITO tickets, personal checks, travelers cheques, processing currency exchanges, cash advances and other cash equivalents.
- Comply with Title 31 regulations.
- Enroll guests into Players Club, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions to aid with exceptional guest experience.
- Complies with state, company, department policies and regulations.
- Report suspicious behavior, flagged patrons and possible intoxicated guests to a member of management.
- Assist with training new team members.
- Properly verify guests during transactions and interactons to prevent underage guests and improper identification.
- Adhere to responsible gaming guidelines.
- Process Markers, Front Money, and Safekeeping transactions.
- Must have an outgoing, energetic and enthusiastic attitude.
- Must be comfortable initiating conversations creating a fun environment with our guests.
- High school diploma or equivalent.
- A minimum of 21 years of age.
- A minimum of one year of cashiering and experience and/or money handling experience.
- Ability to promptly and accurately follow instructions given by Supervisor or Manager.
- Must qualify for licensing by Ohio Gaming Commission.
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer