Plumbing Supervisor at Ace Hardware Home Services

Compensation Details:

$70000-$93000 + Incentives

Job Description:

Who We Are:

At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years.  You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won’t just “have a job,” you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community.

We are seeking a Plumbing Supervisor in Linwood, New Jersey, to build and execute our new plumbing services division. Once established, the Plumbing Supervisor will hire and lead a team of plumbers with installations, repairs, and maintenance of residential and commercial jobs. The supervisor routinely works with other division management, and the general manager to ensure Company goals and objectives are met.

What You’ll Do:

• Work with warehouse team to create plumbing truck and warehouse inventory standards.
• Lead plumbing division with install, repair and maintain plumbing.
• Schedules, directs, and provides technical support to customers and plumbers to meet service demands and customers’ expectations.
• Manage day to day activities of plumbers in the areas of performance, quality standards, techniques and safety requirements, policy compliance, training, and mentoring.
• Recruit, interview, hire, and train plumbers as required to meet workload demands, and company or customer expectations and requirements.
• Communicate regularly with dispatch to assess and adjust labor capacity in order to support customer demand and business needs.
• Develop and monitor budgets, revenue and margin goals and departmental objectives. Review work orders, invoices and time reports to insure profitability.
• Work alongside HVAC Service Manager and Call Center Manager to support lead generation, promotes cross-selling of HVAC, develops maintenance agreements, and estimates and generates bids for larger plumbing projects.
• Manage larger installation, start-up, and commissioning projects; coordinate and direct a team of technicians and/or installing contractors; perform prestart-up inspections and completes turnover of equipment to owner.
• Keep current with latest training on current products and coordinates technician training.
• Perform other tasks and responsibilities as required to maintain efficient department operations.

Required Skills:

• Five years Plumbing Management related experience; or an equivalent combination of education and experience.
• Two years leadership experience with proven ability to enhance team productivity and standards of work produced
• In-depth knowledge and understanding of Plumbing codes and the ability to read, interpret, utilize and train on manuals, schematics and control circuits related to Plumbing systems.
• Prior experience in sales and/or customer service is a plus
• Teamwork – Creates a work environment that supports cooperation and productivity.
• Interpersonal Skills – Able to effectively relate and adapt to different personality styles.
• Leading Others - Encourages and motivates staff to fulfill the company’s vision and mission.
• Correcting Others – Addresses and redirects unproductive behavior in a non-confrontational manner.
• Results Oriented – Holds self and others accountable for measuring and achieving company objectives.
• Proactive Thinking – Anticipates problems before they occur and seeks to eliminate their source.
• Optimism – Maintains a confident viewpoint that anticipates positive outcomes.
• Emotional Control – Maintains a rational and objective demeanor under stressful situations.
• Consistency – “Walks the talk” – demonstrates that they are also a product of the process.

Physical Requirements:

• Physical dexterity in limbs and digits to operate hand and power-driven tools and equipment commonly used in the field.
• Physical ability to lift, carry, push, and/or pull up to 50 pounds on a regular basis, and occasionally up to 100 pounds.
• Ability to continually walk, stand, climb, stoop, bend, kneel, reach in all directions.
• Ability to maintain balance working off the ground using ladders, scaffolds, and/or mechanical lifts.
• Ability to climb stairs and ladders and work in high, precarious places.
• Ability to sit and/or stand for extended periods of time.
• Ability to work outside; exposed to heat and cold.
• Ability to see and read with or without vision aids.
• Ability to hear and speak to exchange information.
• Ability to see in order to perform maintenance duties and read blueprints, drawings and specifications.

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

* Benefits are provided in compliance with applicable policies.

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About Ace Hardware Home Services

Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting.

Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS).  AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware.

Equal Opportunity Employer
Unique Indoor Comfort is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Unique Indoor Comfort position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Unique Indoor Comfort reserves the right to change job duties, including essential job functions, according to business necessity.