PM - 3474 - Customer Account Administrator Senior - First Tek, Inc.

Customer Account Administrator Senior
We are pleased to recruit for a company whose corporate purpose is to create chemistry for a sustainable future and has been doing so for 150 years. Their portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas. Their products and solutions contribute to conserving resources, ensuring nutrition and improving quality of life. Our client is expanding and seeking a Customer Account Administrator Senior in North Hollywood, CA.
To manage customer accounts, process sales orders for spares, provide quotations and detailed proposals & support to all customers for Aerospace related products. This will include identifying and reconciling problems through interface with various departments: contracts, trade compliance, finance, reliability, engineering and other supporting departments to ensure complete adherence to compliance requirements.
Responsibilities:

• Strong skills in aerospace terms and conditions.
• OEM PSA / LTAs Familiarity of OEM's Product Support Agreements is a must. Must be able to research and have a good understanding of customer agreements / requirements related to LTAs, and OEM PSAs.
• Conflict management skills when dealing with upset customers (email, phone or in person) is a plus
• Requires excellent planning, organizational and motivational skills.
• Knowledge of SAP/JDE MRP system extremely helpful
• Knowledge of military and commercial standards helpful.
• Knowledge of FAA PMA, DSA is a plus
• Proficient in MS Office: Outlook, Word, Excel, PowerPoint, and Access is a plus
• Time Management - Have the ability to prioritize workload and complete tasks on a timely basis.
• Requires strong interpersonal communications (written and verbal) with a positive attitude and ability to motivate others.
• Have the ability to maintain flexibility and be adaptable to the ever-changing needs of the Aftermarket workplace.
• Must be able to communicate effectively and professionally with all levels of management, as well as peers: coordinators, Finance (credit holds), Test group, reliability engineers, manufacturing engineer, trade compliance, shipping & receiving, and/or customers as circumstances dictate.
• Knowledge of a second language is a plus.

Requirements:

• 6+ years of experience working as a senior Administrator and managing customer accounts and supervising Admin personnel in a defense or aerospace environment.

Must have a valid driver's license and current state required minimum vehicle insurance coverage to drive onto Client and Company property

Education: Bachelor's Degree
Location: North Hollywood, CA 91605
Pay Rate: The pay range for this position is $28.00 38.00 per hour; however, the pay offered may vary depending on job-related knowledge, skills, and experience. This pay information is being provided pursuant to applicable law and is based in part on market location.
Work Schedule: 5/40
Length of Assignment: Permanent/Direct Hire
For more information, please contact us at:
Avionte Job #: 180908
Recruiter: Eddy Woodard
Email: eddy.woodard@cenergyintl.com
Benefits:
Cenergy employees can enjoy the following robust benefits and resources:

Ongoing Training (RSO, Systems, Software Programs, OSHA Safety, JJ Keller, etc.)

Continuous Employment Development and Learning

Ongoing Advocacy, internal assets with HSE, Legal and HR teams and experts to aid in Employee Career Path and Advancement

401K

Healthcare & Healthcare Group Medical Coverage

Dental Insurance Coverage

Vision Insurance Coverage

Basic Life Insurance & AD&D

Long Term Disability

Voluntary Short-Term Disability

Access to Health Joy

GAP Medical Coverage

Direct Deposit

Health Savings and Flexible Spending Accounts