PM/BA Customer Sales Operations (CSO) - Diverse Linx
Edison, NJ
About the Job
PM/BA Customer Sales Operations (CSO)
Sunnyvale, CA
Fulltime
Responsibilities
Qualifications
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Sunnyvale, CA
Fulltime
Responsibilities
- Assist current lead Program & Product Manager(s) on helping management of multiple
- existing work streams on large scale project(s)
- Understand analyze & document business process workflow diagrams, both as-is and
- to-be and drive overall business analysis with multiple stakeholders
- Write detailed user stories with acceptance criteria, from high level sometimes ambiguous epics
- Manage backlog & release roadmap for multiple cross functional applications, working
- with engineers & business
- Prepare & maintain comprehensive project plans that details all pre-agreed milestones
- and dependencies & lead the project independently
- Own User Acceptance testing end-end - writing test scripts, co-ordinating schedules
- with geos & technical teams, facilitate triage calls, obtain sign-o? & rollout
- Manage and upkeep of cross functional project plans, BRDs, Test Scripts and other
- project documents (Full project knowledge-base).
- Assist with project management office aspects as determined by the Program Lead (i.e.
- various presentations, project status reports, production support etc)
- Manage communications with geos, WW & IT & arrive at common solution
- Ensure that all project deliverables are diligently tracked and managed while meeting
- time sensitive deadlines
- Tracking and managing project risks, actions, issues, dependencies.
- Multi-task numerous projects and/or requirements concurrently and communicate
- effectively and drive all project tasks when required
- Apply critical thinking to identify potential issues that will impact the progress and
- proactively address the issues
Qualifications
- 8+ years of experience in business analysis & user focused product management
- Experience in managing cross functional project roadmaps
- Good time management skills and proven ability in meeting deadlines and working with
- both technology & business teams in high pressure and results-driven environment
- Excellent teamwork skills and ability to influence others and an ability to quickly establish
- trust and credibility
- High level of professionalism, energy and sense of urgency to make things happen
- 5+ years of experience on technology focused projects around customer facing
- application deployment and/or complex mobile app development.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Source : Diverse Linx
