PM Front Desk Receptionist - St. Mark’s Episcopal School

St. Mark’s PM Receptionist is a crucial position for the safety of St. Mark’s Episcopal School. While this position encompasses many different duties, its primary function is to assure that visitors to campus are properly greeted and access to campus is safely restricted to welcome guests.

The School has many events that begin or continue after 6:00 PM when the Front Desk does not have coverage.  This position is intended to provide coverage beginning at 3:00 each day and remain on duty until the required time of 6:00, 7:00 or 8:00 PM (depending on event and day).

Daily Duties:

1. Access the After Hours Calendar of Events on a weekly basis to view the upcoming event schedule.
2. Arrive at 3:00 PM to begin duties and make contact for the Administrator in Charge (AIC) for briefing on the evening’s events and needs.
3. From 3:00-6:00 each evening, staff the Front Desk and assist with Dismissal and Carpool activities.
4. After 6:00 PM, duties may vary with event to include:
   1. Answer the phone, potentially using the School’s after hours mobile phone.
   2. Check the teams and/or parents in through the Front Security Gate
   3. Assure gate to Courtyard is unlocked and closed and that the direction signage is in place.
   4. Badge in visitors when aligned with AIC’s needs
   5. Stand at the Security or Courtyard Gate when requested by the AIC to allow teams and/or parents access, assuring no one that doesn’t belong is able to enter.
   6. View cameras and walk-through areas of campus to assure visitors are in the areas approved by the AIC.
   7. Alert AIC of any campus security concerns and/or students/parents are in unauthorized areas.
   8. Coordinate activities with on-site Security Officer(s).
   9. Communicate departure with AIC.

General Duties:

1. Receive all guests, faculty and staff, students, vendors, and others in a personal way and be sensitive to how demeanor is reflective of the School.
2. Quickly adapt to changing needs and rising situations, communicating necessary information to the Director of Operations in a timely manner.
3. Be knowledgeable about campus activities to answer questions
4. Maintain a clean and welcoming space at the Front Desk.
5. Communicate maintenance emergencies to the Facilities team and put in Facilities tickets for areas needing attention.

Skills and Aptitudes:

1. Computer literate including Google Docs, GMail, and ability to learn NAV360 check in and other proprietary software
2. Disciplined in organizing, preparing, and performing tasks
3. Pleasant to all parties, eager to complete work, general upbeat disposition
4. Capable of: 

• Work independently without direct supervision
• recognize problem areas and react accordingly
• manage time and juggle multiple tasks and projects
• enjoy working with adults and children
• manage stress and maintain composure in a hectic and fast-paced environment

Physical Requirements:

1. Normal physical mobility and coordination include movement from place to place such as climbing stairs and ladders.
2. Ability to reach and bend, push/pull, climb and lift and carry objects with a weight of up to 50 pounds, and ability to assist with handling objects in excess of 50 pounds.
3. Normal dexterity of hands and fingers.
4. Must be able to work outdoors in seasonal conditions.

Acknowledgments

In the event you are invited for an interview, the following items are required for further consideration:

• A copy of your college transcript.
• A completed and signed Background inquiry release. This is a criminal check that is required of all employees by the Episcopal Diocese of Texas. St. Mark's Episcopal School will provide this document to you.
• Evidence of citizenship or a legal work permit.

I CERTIFY THAT THE INFORMATION I HAVE LISTED IS CORRECT. I FURTHER UNDERSTAND THAT ADDITIONAL INFORMATION MAY BE REQUIRED AND THAT THE SUBMISSION OF THIS APPLICATION DOES NOT GUARANTEE AN INTERVIEW OR JOB OFFER. I UNDERSTAND THAT ST. MARK'S WILL KEEP MY APPLICATION ON FILE FOR ONE YEAR.

WE ARE AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.

I understand that the School is committed to providing equal opportunity in all employment practices, including but not limited to selection, hiring promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, religion, handicap or disability, or any other category protected by federal, state, or local law.

I authorize former and present employers, and professional, work, and personal references listed in the application and any other individuals I may name, to give the School or its designee any and all information concerning my previous employment and any pertinent information they may have, personal or otherwise and release such parties from all liability for any damages that may result from furnishing same to the School. I also authorize the School to provide truthful information concerning my employment with it to future employers and I agree to hold it harmless for providing such information.

I understand that the School reserves the right, to the extent permitted by law, to require drug and alcohol screening tests of an applicant or an employee either prior to employment or any time during employment and I hereby give my consent to any such tests. I consent to the release of the results of any such tests to the School or its designee. I release the School and its designee from any and all liability and damages which may result or arise from any drug test or the provision of information in connection with such a test.

I understand that this employment application and any other School documents are not promises of employment. If I am hired and not employed pursuant to a contract of employment that contains a specific duration of employment, I understand that my employment will be on a trial period for ninety (90) days from the date of my hiring and that I will remain an at-will employee thereafter. I further understand that, if I am employed, I can terminate my employment at any time with or without cause and with or without advance notice, and that the School has a similar right. I understand that no manager, representative, or agent of the School has any authority to enter into any agreement for employment for any specified period of time, or to make any agreement contrary to the foregoing, except that the Head of School may do so in writing. If I am hired under a contract, the contract will control the terms of my employment.

The information given by me on this application and during the interview process is true and complete in all respects, and I agree that if the information is found to be false, misleading, or unsatisfactory in any respect (in the School’s judgment) that I will be disqualified from consideration for employment or subject to immediate dismissal if discovered after I am hired.

THIS APPLICATION WILL BE CONSIDERED “ACTIVE†FOR A MAXIMUM OF ONE YEAR. IF YOU WISH TO BE CONSIDERED FOR EMPLOYMENT AFTER THAT TIME, YOU MUST REAPPLY. DO NOT SIGN UNTIL YOU HAVE READ AND UNDERSTAND THESE STATEMENTS.

By completing this application, I am acknowledging that I have read and accepted the statements above.

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