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Business Solutions & Delivery Internship

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Solutions & Delivery Undergraduate Intern within PNC's Business Solutions & Delivery organization, you will be based in either Pittsburgh, PA or Brecksville, OH.

Job Description

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As a PNC Intern, you will participate in a best-in-class internship program. During this 10-week program you will have the opportunity to gain exposure to a specific line of business, expand the tools you need to launch your career, and complement your education with real-world job experience.

The Business Solutions & Delivery Summer Internship Program will provide interns exposure to a particular line of business' products and processes to grow understanding of how regular and transformative change impacts the firm, its customers, and shareholders. As a Business Solutions & Delivery Intern, you will gain exposure to PNC's senior management, process mapping and design, root cause analysis and how to work on agile teams.

Interns will work on projects analyzing business processes and providing recommendations to streamline efficiency, minimize risk and improve effectiveness. Interns will leverage skills in root cause analysis to understand where breakdowns may be present or gaps within a certain process exist. Also, Interns can expect to understand how operations function holistically across PNC.

Retail and Home Lending organizations support PNC's consumer and home lending products and credit functions in originating and servicing consumer loans. Departments participating in the program work to improve Retail and Home Lending processes that could include process design, risk/control mapping, root cause analysis, testing and robotics process automation.

Opportunities are located in Pittsburgh, PA, Cleveland, OH and Brecksville, OH.

Learn more about PNC's Summer Internships on www.pnc.jobs/students.

Job Profile:

Participates as an intern in the PNC summer internship program.

• Performs or assists the core activities of the group by applying knowledge learned to drive business results (e.g., deal, sales, or process support, internal or external customer interaction, or supporting internal projects). Works under supervision and may have limited approval and/or exception authority.

• Participates in social learning within the organization (e.g., identifies and networks with business representatives and peers, participates in mentoring, job shadowing and community outreach).

Required Education and Experience:

• Working toward bachelor's degree, preferred business relevant majors (e.g., Business Management, Finance, Economics, Marketing, Math, Statistics, Supply Chain & Logistics, Operations Management, Engineering & Computer Science), Junior status, Minimum GPA 3.0

PNC provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies

Accuracy and Attention to Detail, Analytical Thinking, Effective Communications, Flexibility and Adaptability, Information Capture, Initiative, Products and Services, Self-Directed Growth and Development

Work Experience

Roles at this level are filled by recent university / college graduates with little or no professional experience, but possessing relevant skills. Includes individuals joining the organization through a Corporate development/ training program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.