Podiatry Receptionist - Summit Foot and Ankle
Atlanta, GA
About the Job
When it comes to providing exceptional podiatric care, our skilled team never gets cold feet. With decades of knowledge and experience behind us, our team at Summit Foot + Ankle can handle any problem that comes through our door. We provide compassionate care for our patients dealing with pain, discomfort, or injuries below the knee. All our treatment plans are tailored to each individual patient, ensuring every person gets the care they need and deserve. Our goal is to help every patient walk out of our clinic pain-free!
We know that our success begins and ends with our talented employees. That is why we maintain a supportive and positive environment where people enjoy coming to work. On top of that, we also offer great wages and fantastic benefits. Come join us and help us make a difference in people's lives!
Description:
• Serves patients by greeting and helping them, scheduling appointments, and
maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone, and answering or
referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by
scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival,
reviewing service delivery compared to schedule, and reminding providers of service
delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and
maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial
information.
• Obtains revenue by recording and updating financial information, recording and
collecting patient charges, controlling credit extended to patients, and filing, collecting,
and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine
inventory level, anticipating needed supplies, placing and expediting orders for supplies,
verifying receipt of supplies, and scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and
financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
Requirements
• Multi-tasking
• Flexibility
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Scheduling
• Word processing
• Professionalism
• Quality focus
• Experience in a medical office setting
• Knowledge of HIPAA regulations
Work Schedule: FULL TIME - M-Friday 845-5pm or when last patient leaves for the day
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Supplemental Insurance(s)
- FSA, HSA
- Work, life balance
- Stocked break room
- Life Insurance