POLICE SERVICES SPECIALIST I - POLICE - City of Manchester, NH

POLICE SERVICES SPECIALIST I - POLICE

GRADE 14

PAY RANGE - $20.65 - $29.49/hr - plus comprehensive benefits package

General Statement of Duties:

Serves as an initial contact person for receiving public within the Manchester Police Department; Renders assistance to the general public and takes whatever action necessary and appropriate to meet the needs and requests for public service; performs directly related work as required.

Examples of Essential Work:

• Makes initial contact with the public at the reception area, and screens individuals according to the service they require;
• Prepares and types Police reports, including interviewing victims, witnesses and appropriate others to gather information;
• Participates in preparing complaints and other Departmental paperwork as assigned;
• Performs switchboard and other communications tasks as assigned;
• Performs staff support duties in processing prisoners;
• Coordinates, distributes, files and prepares Police records and statistical requirements;
• Performs follow-up investigations by telephone on-going, re-opened or special assignment cases;
• Prepares case supplemental reports;
• Obtains statements and documents used as official Police records;
• Coordinates the dissemination of Police reports within the Department;
• Receives and reports criminal information;
• Responds to requests for information from the public regarding Police procedures and objectives;
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions; and more..

Acceptable Experience and Training:

• Graduation from High School or possession of a GED, preferably supplemented by additional course work in Criminal Justice; and
• Some experience in general office administration; or
• Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.

Required Special Qualifications:

• Ability to pass a background check.

Additional Requirements:

• 40 hours per week: 4 days on, 2 days off - Rotating shifts required.
• Shifts include 7:00am - 3:00pm, 3:00pm - 11:30pm
• Nights, weekends and Holidays required