Policy Enforcement Manager, Harassment, YouTube Trust and Safety - Google
San Bruno, CA
About the Job
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in operations, such as scaled or sales operations, vendor management or process, or organizational growth.
- 2 years of experience with SQL and spreadsheet softwares and using data to drive strategy and business action.
- Ability to work non-standard, on-call rotation weekend hours.
Preferred qualifications:
- Experience with identifying abuse trends or working in news or policy.
- Experience in content policy, content review, and anti-abuse.
- Experience in project management on cross-functional projects.
- Ability to build effective relationships with cross-functional partners across geographies.
- Excellent organizational, people management, and project management skills, with excellent attention to detail.
About the job
As a Policy Enforcement Manager, you will work with global teams to prevent violative content from appearing on the site with a focus on harassment. You will evaluate abuse trends and quality within vendor operations and develop creative solutions to address quality, workflows, and processes. You will also review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
The US base salary range for this full-time position is $90,500-$132,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Research and stay up-to-date on key trends and suspicious patterns across policy areas.
- Oversee enforcement quality across policy areas, including calibrations with vendor teams.
- Work cross-functionally, think strategically, and keep our users safe while protecting free speech.
- Review graphic, controversial, and sometimes offensive video content in line with YouTube’s Community Guidelines.
