Ponderosa Tucson - Assistant Retail Manager - Sonoran Roots

Ponderosa Dispensary is coming to Tucson!

Looking for an opportunity to be part of something special from the ground up? As we open our doors, you'll have the chance to make a significant impact and develop your career in a fast-growing industry.

Sonoran Roots is looking for a highly motivated and reliable individual to join our team as a Retail Assistant Manager.

ABOUT THE COMPANY:

Sonoran Roots is a vertically integrated, craft cannabis company headquartered in Tempe, Arizona. As an independent and locally owned company founded by Arizona natives, Sonoran Roots maintains a focus on producing high-quality, clean, and compliant cannabis products for its customers.

The company owns and operates three cultivation facilities (Mesa & Tempe), a state-of-the-art extraction lab (Tempe), and well-established retail dispensaries (Glendale, Chandler, Flagstaff). Our family of brands is well known for quality in the Arizona market and includes Sonoran Roots Cannabis, Canamo Concentrates, and Ponderosa Dispensary. We are excited to now be growing our roots in Tucson, AZ!

Achievements:

• Cannabis Business Times 2024 Best Cannabis Companies To Work For | Cultivation
• "Best Cannabis Vape" - Canamo - in the Best of Phoenix Readers' Choice 2024
• "Best Dispensary for Service" - Ponderosa - in the Best of Phoenix Readers' Choice 2024
• "Best Flower Brand" - Sonoran Roots - in the Best of Phoenix Readers' Choice 2024

Our Mission:

Provide the most consistent, high-quality products and services to the patients, customers, and dispensaries of Arizona, while making a lasting, positive impact on employees and the community.

Our Values:

R: Respect - Treat people with appreciation and dignity

O: Open-Mindedness - Be willing to listen to other ideas and consider alternative solutions

O: Opportunity - look at any obstacle as the means to creating possibility

T: Teamwork - the whole is greater than the sum of the parts

S: Sincerity - take pride in your work and be mindful in how your actions impact others

ABOUT THE POSITION:

The Retail Assistant Manager is tasked with overseeing the daily

operations of the dispensary, including team management, ensuring a high level of

patient satisfaction, maintaining record-keeping, and maximizing revenue through

effective operational and sales strategies. The Retail Manager plays a critical role in

patient handling, addressing customer concerns, and collaborating with the General

Manager to allocate resources efficiently. They also work closely with the Retail Lead

to ensure proper dispensary opening and closing procedures and the effective

utilization of bud-tender time and efforts.

JOB DUTIES AND RESPONSIBILITIES - RETAIL ASSISTANT MANAGER:

• Participate in the development and implementation of operational rules, regulations, policies, and procedures to align with the company's mission, vision, goals, and objectives.
• Monitor and ensure the Retail's compliance with security, inventory, and all relevant compliance and legal regulations.
• Collaborate with Retail leadership and inventory personnel to coordinate outreach, promotions, and procurement efforts to meet sales and service objectives.
• Oversee the management of product inventory, cash handling, on-site financial records, and the creation and maintenance of daily operation and financial reports.
• Manage and motivate internal staff to provide top-notch customer service, including directing and monitoring staff performance, making recommendations for hiring, discipline, termination, or advancement of employees.
• Facilitate staff education and development in cannabis products and customer service techniques. Oversee and maintain the company's professionalism, including cleanliness, customer experience, displays, menus, product quality, and other aspects.
• Efficiently schedule staff to achieve productivity and sales goals, including a thorough analysis of shift labor requirements.
• Supervise Retail Leads to ensure the proper completion of tasks.
• Perform additional duties as assigned by management.

ADDITIONAL INFORMATION:

Minimum Qualifications (Required):

• 3+ years of retail experience, preferably in a cannabis dispensary or related industry.
• 2+ years of experience in a supervisory or leadership role.
• Highly motivated, self-directed, individual able to work independently or productively in teams
• Attention to detail, the willingness to follow instructions, and consistent attendance are crucial.
• Being a quick learner, open to coaching, and adaptable to various tasks is essential.
• Strong verbal and written communication, interpersonal skills, and impeccable organizational abilities are required.
• Flexibility with scheduling is necessary, as is the capacity to perform effectively in a fast-paced, occasionally stressful setting.
• Familiarity with industry-specific technology and equipment, such as point-of-sale systems, inventory management software, and security systems.
• Skill in successfully mediating and resolving disputes among team members or with customers. Perform any additional tasks as delegated or required.
• Inspires professionalism in the work environment and upholds our team's quality standards
• Must be and remain compliant with all legal and company regulations for working in the industry

• Ability to lift 50+ pounds as needed.
• Must be 21+ years old.
• Able to sit or stand for extended periods of time.
• Reliable attendance and communication - show up to work when you say you will and do what you say you will do.
• Criminal background checks will be performed; most marijuana-related crimes will not negatively impact an application.
• Reliable transportation.

Additional Qualifications (Preferred):

• Experience in the cannabis industry (formal or informal)

• Knowledge of MS Excel
• High school diploma or GED.
• Cannabis-related education.

Benefits:

Additionally, all Full-Time Sonoran Roots employees receive:

• Company-paid health insurance.
• Annual performance and pay review.
• Year-end bonus eligibility.
• Monthly rewards points for free products at Ponderosa Dispensary, so you can sample what you are helping to promote.
• Employee discount (25%) at Ponderosa Dispensary.
• Flexible paid time off (PTO) policy.
• Employee Referral Bonus - $250 if you refer someone who gets hired!! (conditions apply).

License/Certification: Must obtain and maintain an AZDHS Facility Agent Card to start work.

Work Location: In person