Pool Server Assistant - Pier Sixty Six

South Florida’s beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening date of late 2024. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort will assemble over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.

We currently have an opportunity for a well-rounded and seasoned Pool Server Assistant to join our Pier Sixty-Six Resort opening team!

Reporting to the outlet Assistant Director of Food & Beverage, you will support and provide excellent service at our resort pools, located throughout three levels of our iconic resort. This high-volume requires a passion for personalized service and guest engagement. The new hot spot in Fort Lauderdale will offer luxury products and service, in a dynamic environment.

• Greet guests with a friendly and welcoming demeanor upon arrival
• Ensure prompt and accurate delivery of food orders from the kitchen to poolside guests, following designated routes and procedures.
• Verify orders before delivery to ensure accuracy and completeness, including condiments, utensils, and any special requests.
• Maintain clear communication with kitchen staff, servers, and pool attendants to coordinate food delivery efficiently and prioritize orders based on guest needs.
• Manage waitlist during peak hours and provide accurate wait time estimates
• Pay close attention to order details, such as dietary restrictions, allergies, and special instructions, to ensure guest satisfaction and safety.
• Maintain cleanliness and organization of the hostess/host station and dining area
• Keep the food service area clean, organized, and stocked with necessary supplies, such as trays, napkins, and condiments, to facilitate smooth operations.
• Adhere to departmental policies and procedures
• Effectively communicate with peers, management, line, and front-of-the-house employees
• Practice effective listening: (seek to understand)
• Adhere to food safety and hygiene standards, including proper handling and transportation of food items, to prevent contamination and ensure guest safety.
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Adhere to proper grooming, dress and uniform standards as set forth by Resort policy
• Assist poolside servers as needed, including bussing tables, refilling beverages, and helping with setup and breakdown of service areas during busy periods.
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
• Maintain complete knowledge of all food and beverage offerings at their respective outlets.
• Work collaboratively with other team members to maintain a cohesive and efficient food service operation, supporting each other during peak times and contributing to a positive work environment.
• Be flexible and adaptable to changing circumstances, such as fluctuating guest volume and special events, and be willing to assist with additional tasks as assigned by management.

• Energetic, enthusiastic, and motivated individual
• Must be able to speak, comprehend, read, and write English
• Must have effective communication skills
• Ability to implement and uphold service standards
• Ability to prioritize and organize work assignments
• Ability to interact with all associates and guests of the resort
• Ability to work well in stressful, high-pressure situations
• Must be able to stand or walk for extended periods of time
• Must be flexible and available to work, days, evenings, weekends, and holidays.
• Ability to work under variable temperature conditions
• Ability to focus attention on guest needs, remaining calm and courteous
• Ability to think clearly, quickly, maintain concentration and make concise decisions in pressure situations.
• Ability to endure abundant physical movements throughout the work areas.

Experience, Education, & Licensure

• High School Diploma or GED recommended
• Some College experience or Degree recommended
• Previous Food Runner, Bussing, Server Assistant experience in a professional setting is preferred.

As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort