Porter, Banquets - Virgin Hotels

YOUR MISSION (The Job Description)

The Banquet Porter will play an important role in the execution of the set-up, breakdown, maintenance and cleanliness of meeting and venue spaces pertaining to the Banquet Event Orders. The teammate will be working cohesively with sales & catering, and other departments, to maintain a strong client relationship. Ensuring that all banquet event specifications are executed, making for a successful meeting or event experience for the guest and attendees.

THE NITTY-GRITTY (The Essential Job Duties)

This role will work closely with the Banquet Set-up Manager

* Arrive for shift on time and in proper uniform.

* Receive duties/responsibilities as described in pre-shift.

* Review BEO's and Master Sheets with the Banquet Set-up Manager and/or Banquet Lead Porter.

* Must have clear knowledge of all set-ups, to include but not limited to Hollow Square, Banquet Rounds, Conference, and Theater Style.

* Move and store all furniture and equipment needed for setting up and tearing down banquet functions.

* Accurately perform all set-up needs in Meeting and Venue locations as stated on BEO's.

* Set rooms with banquet furniture, including but not limited to, tables, chairs, food stations, bars, banquet props, staging, podiums, and dance floors.

* Set linen/skirting on tables according to service standards.

* Assist in the movement of boxes or freight to and from guest rooms, loading docks, meeting space, venue locations and storage areas.

* Refresh and maintain all meeting rooms, to include but not limited to, refreshing water stations, removing service ware, changing linen, and trash removal.

* Maintain cleanliness and organization of all work and storage areas throughout shift, to include but not limited to dusting, vacuuming, sweeping, and mopping of floors, and proper trash removal.

* Properly operate and maintain all equipment, to include but not limited to vacuums, sweepers, equipment carts, and pallet jacks.

* Maintain and properly follow all safety precautions when moving or storing airwalls.

* Responsible for storeroom cleanliness, organization, and inventory of banquet equipment.

* Perform all duties in accordance with departments SOP's.

* Perform all other job-related duties as assigned by management.

* Check with management prior to leaving at the end of the shift.

WHAT IT TAKES (The Qualities We Look For)

* Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments.

* Ability to break down barriers and resolving potential conflicts swiftly and effortlessly.

* Strong communication and presentation skills to all levels of management.

* Creativity and innovation are essential!

* Ability to think outside the box and approach all issues with a completely fresh approach.

* Ability to anticipate needs and over deliver wherever possible.

* Candidates must think on their feet and use their initiative to solve problems and deliver solutions.

* Excellent customer relations, communication, presentation, and organization skills of utmost importance.

* Able to change direction and work on multiple project aspects at once.

* Enthusiastic, passionate, able to enthuse and motivate others.

* Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality, brilliant customer service.

MUST HAVE'S

* 1+ years' experience in a relevant position in a large up-scale hotel or convention center.

* Current SNHD Food Handlers card and other certification as required by federal/state/local law.

* Ability to work flexible schedule to include weekends and holidays.

* Executes emergency procedures in accordance with property standards.

* Complies with required safety regulations and procedures.

* Maintains cleanliness and excellent condition of equipment and work area.

* Current, legal, and unrestricted ability to work in the United States

* Ability to communicate in English clearly and pleasantly with guests, management/co-workers

WOULD BE NICE TO HAVE'S

* Thorough knowledge of all matters relative to the setup requirements of an extensive, first-class banquet & catering operation.

THE WORKING CONDITIONS

* Operate in a working environment that is subject to varying levels of cold, heat, noise and vibration.

* Work on ladders, step stools, and any other equipment required to perform the assigned task.

* Inspect all work performed.

* Lift and move equipment up to 75 pounds and move loads of up to 100 pounds.

* Stand for prolonged periods of time, effectively and efficiently move throughout work area.

* Work in a fast-paced, busy, and somewhat stressful environment.

* Work indoors, outdoors and be exposed to various environmental factors.

* Follow directions, and complete tasks with minimal supervision.

* Utilize the English language, both in oral and written form.

* Review and comprehend necessary documentation.

* Maintain a professional, neat and well-groomed appearance adhering to all Hotel and departmental standards.

VALUABLE TRAITS

* 50% logical / 50% creative / 100% AWESOME

* Enjoy working with a team and alone as the situation dictates.

* Adaptive, Flexible!

* Embody "great attitude."

* Unwavering integrity and endless work ethic.

* Appreciate constructive feedback, as well as graciously providing the same.

* Tenacious and self-motivated

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*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled