Porter - The Laurels of Galesburg

Housekeeping Porter/Floor Care

Job Description

Department: Environmental Services

Reports To: Director Environmental Services

POSITION SUMMARY

The Housekeeping Porter/Floor Care is responsible for the cleaning services that provide a safe,

sanitary, comfortable and homelike environment for residents, staff and the public.

QUALIFICATIONS:

Education and/or Experience:

• Minimum high school diploma or general education degree (GED),

• Prefer one year experience as a Housekeeper

Certificates, Licenses, Registrations:

• None

Minimum Qualifications:

• Freedom from use of and effects of drugs and alcohol in the workplace.

• Meets state and federal criminal background check requirements.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each key function

satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities

to perform the key functions

• Carries out all duties in accord with the facility mission and philosophy. Demonstrates

knowledge of and respect for the rights, dignity and individuality of each resident in all

interactions.

• Appreciates the importance of maintaining confidentiality of resident and facility

information.

• Demonstrates honesty and integrity in all times in the care and use of resident and facility

property. Able to understand and to follow written and verbal directions. Able effectively

to communicate with the staff members and residents through verbal and/or written

means. Knowledge of emergency disaster procedures of facility. Able to locate nearest

exit, to understand and respond to written or oral instruction in case of emergency.

• Sufficient mobility and strength to move freely through the building, to assure resident

safety at all times and to assist, transfer or otherwise move residents of facility out of

danger in case of emergency.

• Demonstrates ability to prioritize tasks/responsibilities and complete duties/projects with

allotted time.

• Able to respond productively and to handle additional tasks/projects as assigned.

• Able to carry out the essential functions of this job (with or without reasonable

accommodation) without posting specific, current risk of substantial harm to health and

safety of self and others.

• Uses floor buffer or extractor to clean hallway, dining room, and common area floors

daily.

• Uses floor stripper to remove wax as needed and cleans, re-applies wax according to

cleaning schedule.

• Respects resident's privacy and preferences about room arrangement, personal items.

Knocks before entering resident rooms and bathrooms.

• Removes trash according to department procedures.

• Takes appropriate actions to secure housekeeping supplies out of reach of residents at all

times.

• Disposes of trash and waste, including bio-hazardous waste and other materials that

require special handling, only in accord with facility policies and procedures.

• Post signs indicating a safety hazard any time housekeeping activities pose environmental

hazards to staff, residents, visitors or others in the facility.

• Uses personal protective equipment when at risk of exposure to blood or other potentially

hazardous body fluids and all other times indicated by facility policies and procedures.

• Complies with all safety instructions and procedures when using chemical substances.

Refers to labels and Material Safety Data Sheets for instructions. Keeps all chemicals and

cleaning supplies in their original containers. Asks supervisor for assistance if unsure of

proper handling techniques.

• Monitors and reports all evidence of rodents or pests to supervisor.

• Communicates with Director of Environmental Services with preparation for state

inspections. Attends survey training and interacts with state surveyors as instructed by

immediate supervisor.

• Reports injury to self or others to supervisor immediately.

• Attends in-service education programs as assigned. Applies information to job tasks.

• Monitors workplace for safety and fire hazards and corrects or reports potential problems.

• Reports housekeeping and maintenance problems including equipment breakdown, to

Director of Environmental Services promptly.

• Participate in fire and disaster drills. In the event of an emergency, carries out assigned

duties to assure resident safety.

• Helps out in Housekeeping and Laundry, if needed.

• All other duties as assigned.

LANGUAGE SKILLS

Must be able to speak and write in the English language in an understandable manner. Must be

able to express self adequately in written and oral communication and to communicate

effectively with supervisor, staff members, residents and their family members.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables. Ability to

interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Applies

process improvement methods and techniques and identifies processes for improvement in daily

work.

INTERPERSONAL SKILLS

Demonstrates active listening techniques; gains support through effective relationships; treats

others with dignity and respect; seeks feedback; follows the chain of command to resolve issues

and/or conflicts.

CONTINUING EDUCATION

Attends in-services and continuing education programs.

RESIDENT RIGHTS

Promotes and protects resident’s rights; treats residents with dignity and respect; protects

resident’s personal belongings; reports suspected abuse or neglect; avoids the need for physical

restraints in accordance with current professional standards; supports independent expression,

choice and decision-making consistent with applicable law and regulation.

INFECTION CONTROL

Applies hand washing principles during daily work; demonstrates understanding of isolation and

standard precautions; recognizes signs and symptoms of infection and complies with the

employee health program; demonstrates understanding of the process for identifying and

handling infectious waste; maintains personal hygiene; complies with OSHA standards in the

work place; and demonstrates understanding of cross contamination.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,

common fractions, and decimals.

INFORMATION MANAGEMENT

Computer knowledge and use is required. Enters or records data timely and accurately; protects

confidentiality of Resident information; protects data against loss or destruction; logs onto the

system using own password; logs off the system when leaving the work station; reports

suspected violation of security/confidentiality issues; reviews data and identifies trends.

WORK ENVIRONMENT

The work environment characteristics described are representative of those and employee

encounters while performing the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions. While

performing the duties of this job, the employee is occasionally exposed to fumes or airborne

particles and toxic or caustic chemicals. The noises level in the work environment is usually

moderate.

ENVIRONMENT OF CARE

Demonstrates understanding of fire and emergency procedures; participates in fire and disaster

drills; maintains emergency supplies and equipment; demonstrates understanding of safety and

security procedures; applies safety and security precautions; demonstrates understanding of

hazardous materials plan; demonstrates proper use of equipment.

CORPORATE COMPLIANCE

Report issues affecting resident care to the Administrator. If issues continue, the Corporate

Compliance Officer should be contacted immediately through the Concern Resolution Program.

PHYSICAL DEMANDS

The physical demands described here represent those that must be met by an employee to

successfully perform the essential functions of this job. While performing the duties of this job,

the employee is frequently required to stand and walk. The employee is occasionally required to

sit; use hands and fingers. Handle, or feel; reach with hands and arms; and talk or listen.

Occasional lifting, pushing or pulling objects weighing up to 75 pounds. Specific vision abilities

required by this job includes close vision, distance vision, and peripheral vision.

About Laurel Health Care Company

Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, subacute, rehabilitative and assisted living services dedicated to achieving the highest standards of care.

At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion, and treating each guest with the utmost dignity, respect and compassion. It's what we call "The Laurel Way of Caring", and it comes from within each one of us.

The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning.