Post Production Manager - Carvana
Houston, TX
About the Job
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our cars are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
About the team and position
The Post Production Manager plans, coordinates, and manages all post production activities including but not limited to: quality checks, inventory refresh, returns, and repairs of ready line inventory. This role directs up to 30 associates that work across multiple shifts, six days a week, in a fast paced production environment.
What you'll be doing
- Leadership 20%
- Provide vision and guidance to the post production team in meeting performance metrics
- Positively reinforce and engage the team in ensuring the Carvana quality standard is maintained
- Maintain a highly engaged team while meeting performance requirements ensuring all vehicles are up to standard and ready to ship
- Live the Carvana values
- Standard Operating Procedures 40%
- Ensure operating standards such as standardized work, operating rules, 5S, and visual management tools are in place and consistently executed
- Oversee that associates are working productively both through direct observation and reporting.
- Ensure that the Carvana vehicle standards are consistently executed
- Available by phone to provide timely updates to the advocate and logistics teams on "push" vehicles
- Identify problems either through reporting or direct observation and take action to solve the problem at the root cause. Communicate results with IC leadership and create action plans to ensure problems are corrected.
- Ensure compliance with all health and safety and loss prevention guidelines
- People Management 30%
- Participate in the selection and hiring process
- Ensure staffing levels are maintained and that there is adequate backup for each position
- Promote teamwork through all levels of associates
- Train and mentor leads
- Provide competency based feedback to leads and associates
- Provide appropriate performance management feedback to associates
- Continuous Improvement 10%
- Identify opportunities to improve efficiency, quality, and cost.
- Lead problem solving for the group
- Train and mentor associates on problem solving
- Other duties as assigned
What you should have
- Minimum of 3 years of leadership experience either in automotive or a lean manufacturing environment
- Proven track record of leading and developing associates
- Proven ability to obtain project deliverables and company metrics
- Excellent communications skills, oral and written
- Ability to work with and through teams to achieve results
- An ability to work in a fast-paced, ever changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)
- Strong analysis and decision making ability
- Proficient computer skills
What we'll offer in return
- Full-Time Position with a competitive salary
- Medical, Dental, and Vision benefits
- 401K with company match
- A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
- A great wellness program to keep you healthy and happy, both physically and mentally
- Access to opportunities to expand your skillset and share your knowledge with others across the organization
- A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
- A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
- Must be able to read, write, speak and understand English
- Must be at least 18 years of age
- A valid driver's license
- A clean driving record with no more than two moving violations or DUI's in the last three years
- This job position is designated as a safety-sensitive position
- Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
- Must be able to carry and transport up to 60 pounds up to 20 feet
- Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance
- Requires excellent visual acuity and manual dexterity
- Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
- Requires frequent driving and computer data entry
- Must adhere to regular and predictable attendance
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.