Practice Administrator (Cardiology) - Cardiovascular Associates of America
Phoenix, AZ
About the Job
JOB OVERVIEW:
CVAUSA is seeking a Practice Administrator in the Phoenix area for its Cardiology Practice; Heart & Vascular Center of Arizona (HVCA.)
The Practice Administrator plays a critical role in overseeing the daily operations, strategic direction, and administrative functions of a cardiology practice. This individual will be responsible for ensuring efficient workflows, financial performance, staff management, patient satisfaction, and compliance with healthcare regulations. The ideal candidate will have a minimum of 5 years of practice management experience in specialty services, a Bachelor's degree, and a preferred Master's degree in Healthcare Administration or a related field. They will exhibit strong facilitation skills and have a keen operational mindset.
ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):
Operational Leadership
· Oversee daily operations of the cardiology practice, ensuring smooth workflow and patient care services.
· Implement operational policies and procedures to optimize practice performance, improve patient outcomes, and ensure compliance with healthcare regulations.
· Facilitate regular communication between physicians, nurses, administrative staff, and external vendors.
· Monitor clinical performance and ensure that healthcare delivery meets the highest standards.
Financial Management
· Develop, implement, and monitor budgets, including revenue cycle management, billing, and collections.
· Analyze financial reports and key performance indicators (KPIs) to identify opportunities for cost-saving and revenue generation.
· Manage contracts and vendor relationships, ensuring cost-effective supply chain and service provision.
· Ensure compliance with reimbursement protocols (Medicare, Medicaid, private insurance).
Human Resources Management
· Supervise hiring, training, and performance management of all clinical and administrative staff.
· Develop and maintain staff schedules, ensuring adequate coverage for all practice operations.
· Promote a positive work environment and facilitate conflict resolution as needed.
· Ensure continuing education and professional development for staff in accordance with practice and regulatory standards.
Patient Experience and Satisfaction
· Oversee patient scheduling, registration, and communication to ensure optimal patient flow.
· Implement patient satisfaction surveys and feedback mechanisms to continually improve the quality of care.
· Work closely with clinical teams to ensure a high standard of patient safety, care, and comfort.
· Address patient complaints and concerns promptly to maintain the practice’s reputation.
Compliance and Risk Management
· Ensure the practice adheres to all federal, state, and local healthcare regulations, including HIPAA and OSHA standards.
· Maintain compliance with cardiology-specific accreditation requirements and participate in audit preparations.
· Implement risk management protocols to ensure patient safety and legal compliance.
Strategic Planning
· Assist in developing and executing the practice's long-term growth and development strategy, including service expansion and partnership opportunities.
· Monitor healthcare industry trends and identify opportunities for service improvements, including technology adoption.
· Collaborate with the physician leadership and stakeholders to develop marketing strategies aimed at growing patient volumes and improving community outreach.
JOB REQUIREMENTS AND QUALIFICATIONS
Education:
· Required: Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
· Preferred: Master's Degree in Healthcare Administration (MHA), Business Administration (MBA), or Public Health (MPH).
Experience:
· Minimum of 5 years of experience in practice management, specifically in specialty services, with a focus on cardiology or related fields.
Skills and Competencies:
· Strong operational and financial management acumen.
· Excellent facilitation and interpersonal communication skills to foster teamwork and collaboration.
· Strong problem-solving abilities, capable of making strategic decisions under pressure.
· Familiarity with electronic health record (EHR) systems and healthcare management software.
· Knowledge of healthcare laws, regulations, and best practices.
PREFERRED QUALIFICATIONS
Certifications:
· Certification in Practice Management (CPM) or related credentials are highly preferred.
Competencies:
· Leadership: Ability to lead multidisciplinary teams and inspire a collaborative work environment.
· Critical Thinking: Strong analytical skills to assess operational issues and implement effective solutions.
· Communication: Excellent verbal and written communication, with an ability to interact with diverse stakeholders.
· Financial Acumen: Proficiency in managing budgets, financial performance, and identifying revenue opportunities.
· Technology Proficiency: Familiarity with healthcare technology, including EHR systems, practice management software, and telemedicine tools.
Job Type: Full-time
Benefits:
Office
Work Location: 2 locations in the Phoenix area
Salary: Commensurate with experience and qualifications.
Job Type: Full-time
Benefits:
CVAUSA is seeking a Practice Administrator in the Phoenix area for its Cardiology Practice; Heart & Vascular Center of Arizona (HVCA.)
The Practice Administrator plays a critical role in overseeing the daily operations, strategic direction, and administrative functions of a cardiology practice. This individual will be responsible for ensuring efficient workflows, financial performance, staff management, patient satisfaction, and compliance with healthcare regulations. The ideal candidate will have a minimum of 5 years of practice management experience in specialty services, a Bachelor's degree, and a preferred Master's degree in Healthcare Administration or a related field. They will exhibit strong facilitation skills and have a keen operational mindset.
ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):
Operational Leadership
· Oversee daily operations of the cardiology practice, ensuring smooth workflow and patient care services.
· Implement operational policies and procedures to optimize practice performance, improve patient outcomes, and ensure compliance with healthcare regulations.
· Facilitate regular communication between physicians, nurses, administrative staff, and external vendors.
· Monitor clinical performance and ensure that healthcare delivery meets the highest standards.
Financial Management
· Develop, implement, and monitor budgets, including revenue cycle management, billing, and collections.
· Analyze financial reports and key performance indicators (KPIs) to identify opportunities for cost-saving and revenue generation.
· Manage contracts and vendor relationships, ensuring cost-effective supply chain and service provision.
· Ensure compliance with reimbursement protocols (Medicare, Medicaid, private insurance).
Human Resources Management
· Supervise hiring, training, and performance management of all clinical and administrative staff.
· Develop and maintain staff schedules, ensuring adequate coverage for all practice operations.
· Promote a positive work environment and facilitate conflict resolution as needed.
· Ensure continuing education and professional development for staff in accordance with practice and regulatory standards.
Patient Experience and Satisfaction
· Oversee patient scheduling, registration, and communication to ensure optimal patient flow.
· Implement patient satisfaction surveys and feedback mechanisms to continually improve the quality of care.
· Work closely with clinical teams to ensure a high standard of patient safety, care, and comfort.
· Address patient complaints and concerns promptly to maintain the practice’s reputation.
Compliance and Risk Management
· Ensure the practice adheres to all federal, state, and local healthcare regulations, including HIPAA and OSHA standards.
· Maintain compliance with cardiology-specific accreditation requirements and participate in audit preparations.
· Implement risk management protocols to ensure patient safety and legal compliance.
Strategic Planning
· Assist in developing and executing the practice's long-term growth and development strategy, including service expansion and partnership opportunities.
· Monitor healthcare industry trends and identify opportunities for service improvements, including technology adoption.
· Collaborate with the physician leadership and stakeholders to develop marketing strategies aimed at growing patient volumes and improving community outreach.
JOB REQUIREMENTS AND QUALIFICATIONS
Education:
· Required: Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
· Preferred: Master's Degree in Healthcare Administration (MHA), Business Administration (MBA), or Public Health (MPH).
Experience:
· Minimum of 5 years of experience in practice management, specifically in specialty services, with a focus on cardiology or related fields.
Skills and Competencies:
· Strong operational and financial management acumen.
· Excellent facilitation and interpersonal communication skills to foster teamwork and collaboration.
· Strong problem-solving abilities, capable of making strategic decisions under pressure.
· Familiarity with electronic health record (EHR) systems and healthcare management software.
· Knowledge of healthcare laws, regulations, and best practices.
PREFERRED QUALIFICATIONS
Certifications:
· Certification in Practice Management (CPM) or related credentials are highly preferred.
Competencies:
· Leadership: Ability to lead multidisciplinary teams and inspire a collaborative work environment.
· Critical Thinking: Strong analytical skills to assess operational issues and implement effective solutions.
· Communication: Excellent verbal and written communication, with an ability to interact with diverse stakeholders.
· Financial Acumen: Proficiency in managing budgets, financial performance, and identifying revenue opportunities.
· Technology Proficiency: Familiarity with healthcare technology, including EHR systems, practice management software, and telemedicine tools.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Office
Work Location: 2 locations in the Phoenix area
Salary: Commensurate with experience and qualifications.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
- Cardiology
- Monday to Friday
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Source : Cardiovascular Associates of America
