Practice Coordinator, Internal Medicine - Natick at Brigham and Women’s Hospital

Job Description - Practice Coordinator, Internal Medicine - Natick (3308759)

Bonus: We're offering a generous sign-on bonus of $750.00 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.

About Us

Newton-Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and expertise of a major medical facility with the convenience and personal attention of a community hospital. Our team is committed to delivering high-quality, safe, efficient medical care to each of our patients.

We are a proud member of Mass General Brigham, a network founded by Massachusetts General Hospital and Brigham and Women’s Hospital. Our affiliation allows us to provide our patients with access to the best community-based medicine and the most advanced specialty care in the world.

Our continued goal at Newton-Wellesley Medical Group is to meet our patients’ (and their families’!) health care needs and build long-term relationships that provide them with exceptional care and service.

Our Team

Located at 307 West Central Street in Natick, MA, our practice offers caring, comprehensive primary care for adult patients. Our providers treat acute and chronic illnesses and promote general health, disease prevention, and overall well-being for their patients.

We pride ourselves on having a close-knit, highly collaborative team that is patient-centered. Skills and competencies can be developed, so we look for moldable candidates with positive attitudes, customer service skills, emotional intelligence, and passion for this work. Whether you are seeking to gain experience in the healthcare industry or a proven healthcare professional seeking a new challenge, there is a place for you in our practice.

The Opportunity

We are seeking a full-time, 40-hour Practice Coordinator onsite Monday through Friday from 9:00am to 5:30pm. Our Practice Coordinators play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these assistants serve as the gatekeepers of our practices and ensure that our team is delivering the highest quality experience that exceeds our patients' expectations.

We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume ambulatory clinic setting with a variety of pace!

Responsibilities

• Leading up to the patient visit, Practice Coordinators schedule all appointments, conduct reminder outreach, and obtain Prior Authorizations from insurances when needed for specific exams.
• During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, collecting co-payments, and assisting with any pre-visit paperwork/forms.
• At the conclusion of the visit, during check-out, Practice Coordinators are tasked with scheduling follow-up appointments, tests, and/or procedures.
• Other duties include fielding all incoming telephone calls and triaging appropriately, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.

Qualifications

• High school graduate or equivalent required.
• Associate's degree preferred.

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Primary Location

MA-Natick-NWH-Primary Care Natick

Work Locations

NWH-Primary Care Natick
307 West Central St
Natick 01760

Job

Administrative Support

Organization

Newton-Wellesley Hospital(NWH)

Schedule

Full-time
Standard Hours 40

Shift

Day Job

Employee Status

Regular

Recruiting Department: Newton Wellesley Medical Group