Practice Coordinator - Better-Health-Group

Our mission is Better Health. Our passion is helping others.

What's Your Why?

• Are you looking for a career opportunity that will help you grow personally and professionally?

• Do you have a passion for helping others achieve Better Health?

• Are you ready to join a growing team that shares your mission?


Why Join Our Team: At Better Health Group, it's our commitment, our passion, and our culture that sets us apart. Our Team Members make a difference each and every day! They support our providers and payors, ensuring they have the necessary tools and resources to always deliver best-in-class healthcare experiences for our patients. We don't just talk the talk - we believe in it and live by it. Be part of a team that shares your passion and drive, and start living your purpose at Better Health Group.

The Role:

Our Program Coordinators are responsible for the successful project maintenance of our provider offices. You will utilize your strong communication and organizational skills to assist the office team with implementing strategic programs created by the Better Health Group; additionally responsible for research and feedback on the successful outcomes of these programs.

Responsibilities:

• Provide in-person support to assigned medical offices, traveling up to 1-2 offices per day, ensuring seamless coordination of daily operations
• Collaborate with medical office teams and internal stakeholders to support the success of programs and goals
• Attend regular cadence of meetings with internal and external teams, including monthly Town Hall presentations
• Assist in planning and coordinating with medical offices identified programs to assist with their patient care
• Assist in completing assigned tasks for  designated offices

• Monitor program performance, identifying areas for improvement

• Facilitate video conferences between offices and internal stakeholders
• Assist offices in the utilization of internal software to complete programs, outreach activities, and researching patient information
• Maintain report tracking support provided to the offices and identify follow-up items
• Monitor office progress on identified programs and provide feedback and assistance as needed 
• Additional duties as assigned

Position Requirements/ Skills:

• Technical degree or Associate’s degree in related field required; equivalent experience considered
• 1+ years of experience in healthcare related environment
• Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration

Physical Requirements:

• Ability to sit for extended periods of time
• Ability to remain in a stationary position, often standing or sitting for prolonged periods of time
• Communicating with others to exchange information
• Repeating motions that may include the wrist, hands, and/or fingers
• Assessing the accuracy, neatness, and thoroughness of work assigned
• Must be able to lift at least 15lbs at times
• Ability to operate a motor vehicle

Key Attributes/ Skills:

• Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
• Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
• Demonstrated ability to handle data with confidentiality
• Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
• Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
• Excellent written and verbal communication skills; must be comfortable communicating with internal and external stakeholders, providers, and health plans
• Strong interpersonal and presentation skills
• Strong critical thinking and problem-solving skills
• Must be results-oriented with a focus on quality execution and delivery
• Appreciation of cultural diversity and sensitivity toward target patient populations

Compensation & Benefits

• Base Salary + Bonus potential and Auto Allowance
• Medical, Dental, Vision
• Paid Time Off
• Paid Holidays