Practice Manager - Tandym

A healthcare organization in New York City is actively seeking an experienced healthcare operations professional to join their team as their new Practice Manager.

About the opportunity:

• Setting: Outpatient - Ambulatory Care
• Schedule: Monday to Friday
• Hours: 8:00 AM - 4:30 PM

Responsibilities:
The Practice Manager will:

• Ensure smooth daily operations and progress toward clinic goals, including enhancing patient experiences, team satisfaction, workplace efficiency, and task completion
• Develop and implement administrative policies and procedures
• Hire, evaluate, and train staff, providing support and direction to enhance performance and skills, ensuring proper onboarding and monitoring team member performance
• Communicate and collaborate with facility staff to improve system-wide performance
• Manage and track registration errors, discussing issues with team members
• Create, edit, and manage physician schedules to optimize patient scheduling and minimize no-show rates in line with the annual budget
• Troubleshoot operational issues such as equipment failures, patient complaints, inefficiencies, and workplace conflicts
• Oversee inventory and supply management, maintaining relationships with vendors, and ensuring compliance with regulatory and quality standards like Joint Commission and Department of Health

Qualifications:

• Bachelor's Degree
• 3+ years proven experience in managing and overseeing operations in an ambulatory care setting
• Strong leadership skills with the ability to effectively manage and motivate staff
• Comprehensive knowledge of healthcare regulations and compliance, including familiarity with Joint Commission and DOH standards
• Excellent organizational and multitasking abilities, ensuring efficient patient flow and resource management
• Demonstrated financial acumen, including budgeting, billing, and revenue cycle management
• Exceptional communication and interpersonal skills to collaborate with healthcare providers, staff, and patients

Desired skills:

• Master's Degree
• Proficient with EMR (Electronic Medical Record) Meditech