Practice Manager, Primary Care at W. MacPhail, Bel Air - University of Maryland Medical System

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.
A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.
Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.

University of Maryland Upper Chesapeake Health owns and operates:
University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD
University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD
The Upper Chesapeake Health Foundation, Bel Air, MD
The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD
The Senator Bob Hooper House, Forest Hill, MD

The Practice Manager works independently to manage all team members and daily operations of designated physician practices.  The Practice Manager supports the practices’ operational needs and provides oversight in the areas of team member and patient scheduling, material/supply management, billing compliance, information technology, and budget compliance.  Duties require independent judgment and decision making and the ability to effectively interact with all levels of personnel within the organization.

Education & Training: 

Bachelors Degree in business, accounting, or healthcare administration strongly preferred.  Extensive healthcare experience will be considered in lieu of degree.

Work Orientation & Experience:  

Minimum of three years experience in a physician practice setting or business office;

Previous management experience;

            Knowledge of third party insurance billing;

            Previous experience with a computerized practice management system and EMR preferred.

Skills & Abilities: 

1. Must possess the ability to work independently and manage multiple projects in a fast paced environment, with minimal supervision.
2. Demonstrated customer service experience; ability to work successfully with diverse types of individuals including management, physicians, staff and the general public
3. Strong oral and written communication skills.
4. Strong organizational and analytical skills.   Prior experience in an environment that required demonstration of analytical and decision making skills.
5. Maintains knowledge of registration, coding, charge entry, billing, cash posting, collections, and administrative roles and responsibilities.
6. Must demonstrate an aptitude for training others in practice management and customer service topics.
7. Must be fluent in the use of the personal computer with prior experience using word processing, presentation, and spreadsheet software.

All your information will be kept confidential according to EEO guidelines.