Practice Manager - EmploYou, LLC
San Antonio, TX
About the Job
The Practice Manager serves as a leader and builds staff to ensure coordination and integration of care across Patient Services, Therapy and Clinical departments and other departments within the client’s Organization.
Minimum Qualifications
• Master’s Degree in Healthcare Administration
• Bachelor’s Degree in Business, Healthcare Administration or equivalent and 5 years’ experience in a medical office in leu of Master’s Degree
• Knowledge of MS Office Suite
• Knowledge of electronic health record systems
• Experience with physician credentialing process preferred
• Bilingual in English and Spanish
• Valid Texas Driver License
Typical Duties
• Ensures optimal performance of center through proper management and communication with all team members.
• Leads, manages and supports the Patient Services supervisors and the Patient Services team members.
• Maintains accountability and oversight of the full revenue cycle, authorizations, billing, claims, aging accounts and accounts receivable.
• Maintains accurate internal and external medical records and patients account information.
• Maintains accountability and oversight of insurance credentialing requirements for all team members, including but not limited to: supervising credentialing team, ensuring credentialing is accurate and up-to-date with all payors and ensuring CAQH accounts are accurate and attested.
• Disseminates the organizational culture of the client’s Organization with families as well as all team members.
• Supervises the billing team in various duties in to include, but not limited to: account management, communication with insurance providers, collections, cash posting, contract analysis and billing.
• Compiles and prepares various status reports: accounts receivable, aging accounts, unapplied credits, open encounters, cancellations and scheduling in order to analyze trends.
• Monitors gross charges to determine the potential need for annual fee updates with annual reports to COO.
• Monitors volume for charge and collections postings on a monthly basis to confirm outsourced billing company is managing the patient encounter caseload.
• Manages staff performance by providing regular feedback and performance reviews.
• Completes and follows up on quality and satisfaction patient surveys.
• Ensures coverage is coordinated within the Patient Services department.
• Attends meetings and maintains effective communication with all areas of the client’s Organization.
• Assists families with any complaints and suggestions.
• Performs directs supervision and training of Patient Services supervisors and Patient Services team members in order to foster team work and fundamental leadership skills within the department.
• Complies with HIPAA, HITRUST, the client’s Organization compliance program and PCI regulations.
• Maintains facility provider’s credentialing and adjusts scheduling according to credential status.
• Tracks and ensures provider’s license renewals.
• Performs other duties, tasks and special projects as assigned.
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day-to-day. The candidate selected for employment will be required to submit to a criminal background check, education verification and drug test.
Interested candidates should submit their resume, with salary requirements, via our career portal on our website at www.seekinghr.com or contact us directly at (210) 679-4879 with any questions.
Equal Employment Opportunity Employer M/F/D/V
Minimum Qualifications
• Master’s Degree in Healthcare Administration
• Bachelor’s Degree in Business, Healthcare Administration or equivalent and 5 years’ experience in a medical office in leu of Master’s Degree
• Knowledge of MS Office Suite
• Knowledge of electronic health record systems
• Experience with physician credentialing process preferred
• Bilingual in English and Spanish
• Valid Texas Driver License
Typical Duties
• Ensures optimal performance of center through proper management and communication with all team members.
• Leads, manages and supports the Patient Services supervisors and the Patient Services team members.
• Maintains accountability and oversight of the full revenue cycle, authorizations, billing, claims, aging accounts and accounts receivable.
• Maintains accurate internal and external medical records and patients account information.
• Maintains accountability and oversight of insurance credentialing requirements for all team members, including but not limited to: supervising credentialing team, ensuring credentialing is accurate and up-to-date with all payors and ensuring CAQH accounts are accurate and attested.
• Disseminates the organizational culture of the client’s Organization with families as well as all team members.
• Supervises the billing team in various duties in to include, but not limited to: account management, communication with insurance providers, collections, cash posting, contract analysis and billing.
• Compiles and prepares various status reports: accounts receivable, aging accounts, unapplied credits, open encounters, cancellations and scheduling in order to analyze trends.
• Monitors gross charges to determine the potential need for annual fee updates with annual reports to COO.
• Monitors volume for charge and collections postings on a monthly basis to confirm outsourced billing company is managing the patient encounter caseload.
• Manages staff performance by providing regular feedback and performance reviews.
• Completes and follows up on quality and satisfaction patient surveys.
• Ensures coverage is coordinated within the Patient Services department.
• Attends meetings and maintains effective communication with all areas of the client’s Organization.
• Assists families with any complaints and suggestions.
• Performs directs supervision and training of Patient Services supervisors and Patient Services team members in order to foster team work and fundamental leadership skills within the department.
• Complies with HIPAA, HITRUST, the client’s Organization compliance program and PCI regulations.
• Maintains facility provider’s credentialing and adjusts scheduling according to credential status.
• Tracks and ensures provider’s license renewals.
• Performs other duties, tasks and special projects as assigned.
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day-to-day. The candidate selected for employment will be required to submit to a criminal background check, education verification and drug test.
Interested candidates should submit their resume, with salary requirements, via our career portal on our website at www.seekinghr.com or contact us directly at (210) 679-4879 with any questions.
Equal Employment Opportunity Employer M/F/D/V
Source : EmploYou, LLC
