Pre-Sales Solution Engineer (SE) - Service Provider - Keysight Technologies, Inc.

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

The Pre-Sales Solution Engineer (SE) will be the dedicated technical pre-sales resource for the Sales team focused on the Keysight Visibility products and solutions supporting primarily Verizon.  The SE will work with the dedicated Regional Sales Manager and provide all pre-sales support including presentations, demos, solution creation, Visio drawings, and support proof of value with the customer.  The successful candidate will be a skilled engineer that is able to assess customer needs and present the appropriate technical solution. 

Preferred Location: Dallas, TX or Austin, TX

• Work jointly with the Regional Sales Manager (RSM) to architect the solution (create Bill of Materials and Visio solution drawings) and ensure recommended solution leverages Keysight Service Provider, cloud, visibility and security features and fits into the overall client network and security architecture and requirements.
• Effective communication and interpersonal skills with a technical aptitude to deliver powerful, succinct, convincing, and customer-focused presentations (Microsoft Teams and in person)
• Ask appropriate, insightful questions to identify customer needs, understand business issues and drivers behind specific request.
• Provide thought leadership while working closely with the RSM to coordinate efforts between partners and customers
• Respond timely to technical pre-sales inquiries, requests for information (RFI), requests for proposals (RFP), and requests for quotation (RFQ)
• Assist remotely and on-site with installing and supporting customer proof of value of the proposed solution
• Deliver training for ecosystem technology partner and channel partner engineers and architects to allow them to help identify potential opportunities.
• Leverage social media platforms like LinkedIn, YouTube, and Twitter for brand awareness and marketing.
• Has the curiosity to discover and learn new approaches to solving customer issues.
• Travel daily with overnight travel up to 30%

• Bachelor’s Degree in Computer Science or Electrical Engineering or equivalent work 

• 8+ years pre-sales experience working with channel partners and customers directly, preferably for Service Provider companies

• Detailed understanding of data communications concepts, including on-premise, virtual, and cloud.
• Requires specialized depth and/or breadth of expertise in job related to Network Packet Brokers, Taps, Cloud Visibility & Bypass switches

• Strong knowledge of LTE, 4G and 5G application protocols, including strong understanding of TCP/IP and Layer 2-7 concepts and protocols

• Excellent communication skills written and verbal. Ability to effectively present to various audiences using MS Teams.

• Able to work independently but also in a matrix team environment

Preferred Experience

• 4G and 5G related experience working with Service Providers.
• Strong virtualization skills.
• Solid Linux skills.
• The ability and passion to learn the latest technology.
• Cloud design and testing experience a plus.
• Service Provider networking and troubleshooting with tools from Cisco, FireEye, VMware, Viavi, A10, NetScout, Wireshark, CA, Extrahop, Riverbed, etc.
• Service Provider Security knowledge relating to IDS, IPS, NGFW, Proxy, Threat hunting, Cyber Security, Threat Intelligence
• Network Test, Emulation, Security Testing Tools experience is a plus

The level of role will be based on applicable experience, education and skills

This role is eligible for our Sales Incentive Program

US Employees may be eligible for the following benefits:

• Medical, dental and vision
• Health Savings Account
• Health Care and Dependent Care Flexible Spending Accounts
• Life, Accident, Disability insurance
• Business Travel Accident and Business Travel Health
• 401(k) Plan
• Flexible Time Off, Paid Holidays
• Paid Family Leave
• Discounts, Perks
• Tuition Reimbursement
• Adoption Assistance
• ESPP (Employee Stock Purchase Plan)

Careers Privacy Statement

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.