Primary Care Program Manager - Bluestone Physician Services

Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs.

Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period. 

Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida.

Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 12th year in a row! Bluestone also achieved Top Workplace USA 2021-2024!In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.

Position Overview:

The Geriatric Primary Care Program Manager will provide essential project management and administrative support to our Geriatrics Primary care medical group. This role is pivotal in ensuring smooth daily operations, facilitating communication, and scheduling for the team. This role will report directly to the SVP of Clinical Practice.

Schedule: Full time position, regular business hours. Occasional travel to Wisconsin and Florida (and other markets as added). Hybrid role: position will be based out of our offices in downtown Stillwater, MN (2-3 days per week in office & 2-3 days per week working remote from home)

Salary: $70,000 - $80,000. Salary will be commensurate with experience.

• Project / Program Management 
  • Lead or support special projects related to patient care initiatives, process improvements, or operational efficiencies
  • Track project timelines and milestones; Document all decisions and changes made
  •  Lead the implementation and the communication of approved practice changes
  • Measure the impact of process improvements and policy changes
• Administrative Support:
  • Prepare, organize, and facilitate team meetings in 90io 
  • Support with creation of slide decks, training materials, and playbooks 
  • Coordinate meeting sites
  • Coordinate travel arrangements for team members as needed 
• Documentation and Organization
  • Keep the team Google drive organized and maintain relevant documents 
  • Prepare agendas and keep meeting minutes 
  • Support with scheduling and on-call management 
• Data and Reporting
  • Gather and summarize data as requested

Qualifications:

Education/Certification/Experience

• Bachelor’s degree or higher
• Two or more years of experience in an administrative support or project management role
• Experience in a healthcare organization preferred

• Knowledge and experience with Assisted Living and Memory Care communities a plus
• Ability to work independently with excellent time-management and organizational skills
• Ability to maintain professional relationships members of the care team
• Ability to communicate effectively and professionally, both verbally and in writing, with diverse populations
• Advanced-level of computer proficiency with email, fax, word processing, spreadsheets, and databases
• Excellent customer service skills
• Demonstrated compatibility with Bluestone’s mission and operating philosophies
• Demonstrated ability to read, write, speak, and understand the English language

• Health Insurance
• Dental Insurance
• Vision Materials Insurance
• Company paid Life Insurance
• Company paid Short and Long-term Disability
• Health Savings Account (with employer contribution)
• Flexible Spending Account (FSA) 
• Retirement plan with 4% matching contributions
• Eight (8) paid holidays for office closures plus two (2) floating holidays
• Three weeks (15 Days) Paid Time Off (PTO)
• Company sponsored cell phone, laptop and computer accessories

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