Primary Technical Control Facility Lead - TekSynap

RESPONSIBILITIES

• Responsible for overseeing the day-to-day operations of the Primary Technical Control Facility (PPTCF) and Pentagon Alternate Technical Control Facility (PATCF), ensuring the provision of state-of-the-art technical control services, telecommunications network management, circuit engineering, and equipment maintenance.
• Oversee day-to-day operations of the Technical Control Facility Service Desk.
• Troubleshoot and maintain all networks, equipment, and circuits under PPTCF purview.
• Prepare and maintain monthly reports on trouble ticket status, circuit history, and trend analysis.
• Ensure compliance with DISA regulations, standards, and local SOPs.
• Demonstrate knowledge in maintaining the operational status of a Tech Control facility.
• Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits.
• Demonstrated successful working knowledge and supervision of tech control employees.
• Demonstrated ability for oral and written communication with the highest levels of management.
• Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9.
• Ability to provide technical directions and supervision, in coordinating, restoring, and reporting functions necessary for effective maintenance of transmission paths and facilities.
• Knowledge of industry accepted standards and best practices related to Information Management Operations and with ITSM best practices.
• Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions for equipment and services.

REQUIRED QUALIFICATIONS

• Experience:
  • 5+ years with managing and operating cryptographic facilities.
• Education:
  • Bachelor’s degree in related field
• Clearance: Must possess a Top Secret/SCI clearance

We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Arlington, VA
• Type of environment: Office
• Noise level: Medium
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizen

Top Secret/SCI clearance

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.