Principal Account Manager - Foursquare
Chicago, IL 60632
About the Job
About Foursquare Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical places
Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes
A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by the world’s largest enterprises and most recognizable brands.About the PositionFoursquare is looking for a Principal Account Manager to join our team located in or near our office hubs in New York City or Chicago.As our Foursquare Sales team continues to expand, we’re seeking a sales-driven, experienced Principal Account Manager, to engage with our Advertiser clients
The Account Manager creates, identifies, qualifies and manages retention and upsell opportunities
They own the commercial relationship with existing clients, partnering with Customer Success who onboard customers and provide ongoing technical management for campaigns.As an Account Manager, you’ll ensure clients achieve their desired future scenarios and positive business outcomes from our Attribution and Targeting suite of products
You’ll play a key role in driving revenue growth by doing continuous discovery, ensuring our customers are getting value from our offerings, and strategizing with them on how to achieve their business outcomes.You’ll run the commercial processes for renewals and upsell opportunities based on the account strategy you will have developed in collaboration with Sales and CS and identify cross-sell opportunities for Sales to engage on
The commercial aspects of this role include revenue forecasting, building champions, getting economic buyers involved, and running quarterly business reviews (QBRs) with clients.The ideal candidate will have experience in account management working with key clients in the ad tech space
Familiarity with ad agencies, publishers, and the ad tech space is essential in this role
You should understand how programmatic buys, social media advertising, and ad campaigns are bought and run
Your goal will be to ensure advertising agencies and the brands they serve are getting maximum value from our offerings in every campaign.In this role, you’llOwn the full renewal and upsell cycle (discovery, alignment, negotiations, & forecasting) within your book of businessBuild meaningful and strategic customer relationships to elevate our partnership to new heightsInfluence the prospect’s required capabilities to align with our solutionsWork cross-functionally with CS, Ops, Product, and Engineering team members to address client escalations and position Foursquare as a leader of thoughts in the spaceGrow the breadth and depth of our customer relationships through effective multi-threadingUncover new opportunities within key accounts that are a good fit for Foursquare and introduce products and capabilities that are relevant to the client’s desired outcomes and future scenariosRun monthly syncs and QBRs that truly provide value to our clientsRespond to RFIs/RFPs as needed, present customer stories, proof points, and proposalsUse our value selling methodology to effectively understand customer goals and requirements and communicate the value of our solutionsProvide customer and market feedback on product/services roadmaps, messaging, and positioningWhat you’ll needBachelor's degree in Marketing, Sales, Business, or related field10+ years of experience, ideally at a technology-focused advertising company, in a sales role or client management role with commercial responsibilitiesExperience in Negotiating and Gaining Commitment: helping align stakeholder interests to create a win/win balance that demonstrates mutual benefit, increases the probability of commitment and drives deals to closeExcellent written and verbal communication, discovery, and presentation skillsIndustry expertise in ad tech, with mastery of the landscape, terminology, and excellence in client servicesRuthless prioritization of work activities across your book of business in a fast-paced, dynamic environmentAbility to consistently apply a sales methodology such as Command of the Message, Sandler, Challenger, or Corporate Visions is preferredComplex problem solving skills with the ability to bring new or alternative perspectives forward for considerationDemonstrated capability of creating and managing a sales pipeline leveraging MEDDPIC as a compass with the ability to forecast attainmentExperience working with ad agencies, DSPs, and the online advertising industry and strong knowledge of mobile ad technologyYour own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!Benefits and PerksFlexible PTO - rest and recharge when you need it!Industry Leading Healthcare - comprehensive and competitive health, vision, dental, life insuranceSavings and Investments - 401(k) with company matchEquipment Setup - you will receive all necessary hardware for your job functionFamily Planning and Fertility Programs - programs via Carrot Employee Resource Groups - to help you stay connectedHybrid Work Schedule for in-person collaboration on Tuesdays, Wednesdays, and Thursdays
For roles considered remote, this will not apply.At Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards. Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.The annual total cash compensation range is $140,000 - $245,000, howeveractual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location. Salary is just one component of Foursquare’s total compensation package, which includes restricted stock units, multiple health insurance options, and a wide range of benefits!Things to know…Foursquare is proud to foster an inclusive environment that is free from discrimination
We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds
This leads to a more delightful experience for our users and team members
We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.Foursquare is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.Foursquare Privacy Policy#LI-HYBRID#LI-JD1
Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes
A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by the world’s largest enterprises and most recognizable brands.About the PositionFoursquare is looking for a Principal Account Manager to join our team located in or near our office hubs in New York City or Chicago.As our Foursquare Sales team continues to expand, we’re seeking a sales-driven, experienced Principal Account Manager, to engage with our Advertiser clients
The Account Manager creates, identifies, qualifies and manages retention and upsell opportunities
They own the commercial relationship with existing clients, partnering with Customer Success who onboard customers and provide ongoing technical management for campaigns.As an Account Manager, you’ll ensure clients achieve their desired future scenarios and positive business outcomes from our Attribution and Targeting suite of products
You’ll play a key role in driving revenue growth by doing continuous discovery, ensuring our customers are getting value from our offerings, and strategizing with them on how to achieve their business outcomes.You’ll run the commercial processes for renewals and upsell opportunities based on the account strategy you will have developed in collaboration with Sales and CS and identify cross-sell opportunities for Sales to engage on
The commercial aspects of this role include revenue forecasting, building champions, getting economic buyers involved, and running quarterly business reviews (QBRs) with clients.The ideal candidate will have experience in account management working with key clients in the ad tech space
Familiarity with ad agencies, publishers, and the ad tech space is essential in this role
You should understand how programmatic buys, social media advertising, and ad campaigns are bought and run
Your goal will be to ensure advertising agencies and the brands they serve are getting maximum value from our offerings in every campaign.In this role, you’llOwn the full renewal and upsell cycle (discovery, alignment, negotiations, & forecasting) within your book of businessBuild meaningful and strategic customer relationships to elevate our partnership to new heightsInfluence the prospect’s required capabilities to align with our solutionsWork cross-functionally with CS, Ops, Product, and Engineering team members to address client escalations and position Foursquare as a leader of thoughts in the spaceGrow the breadth and depth of our customer relationships through effective multi-threadingUncover new opportunities within key accounts that are a good fit for Foursquare and introduce products and capabilities that are relevant to the client’s desired outcomes and future scenariosRun monthly syncs and QBRs that truly provide value to our clientsRespond to RFIs/RFPs as needed, present customer stories, proof points, and proposalsUse our value selling methodology to effectively understand customer goals and requirements and communicate the value of our solutionsProvide customer and market feedback on product/services roadmaps, messaging, and positioningWhat you’ll needBachelor's degree in Marketing, Sales, Business, or related field10+ years of experience, ideally at a technology-focused advertising company, in a sales role or client management role with commercial responsibilitiesExperience in Negotiating and Gaining Commitment: helping align stakeholder interests to create a win/win balance that demonstrates mutual benefit, increases the probability of commitment and drives deals to closeExcellent written and verbal communication, discovery, and presentation skillsIndustry expertise in ad tech, with mastery of the landscape, terminology, and excellence in client servicesRuthless prioritization of work activities across your book of business in a fast-paced, dynamic environmentAbility to consistently apply a sales methodology such as Command of the Message, Sandler, Challenger, or Corporate Visions is preferredComplex problem solving skills with the ability to bring new or alternative perspectives forward for considerationDemonstrated capability of creating and managing a sales pipeline leveraging MEDDPIC as a compass with the ability to forecast attainmentExperience working with ad agencies, DSPs, and the online advertising industry and strong knowledge of mobile ad technologyYour own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!Benefits and PerksFlexible PTO - rest and recharge when you need it!Industry Leading Healthcare - comprehensive and competitive health, vision, dental, life insuranceSavings and Investments - 401(k) with company matchEquipment Setup - you will receive all necessary hardware for your job functionFamily Planning and Fertility Programs - programs via Carrot Employee Resource Groups - to help you stay connectedHybrid Work Schedule for in-person collaboration on Tuesdays, Wednesdays, and Thursdays
For roles considered remote, this will not apply.At Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards. Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.The annual total cash compensation range is $140,000 - $245,000, howeveractual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location. Salary is just one component of Foursquare’s total compensation package, which includes restricted stock units, multiple health insurance options, and a wide range of benefits!Things to know…Foursquare is proud to foster an inclusive environment that is free from discrimination
We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds
This leads to a more delightful experience for our users and team members
We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.Foursquare is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.Foursquare Privacy Policy#LI-HYBRID#LI-JD1
Source : Foursquare