Principal Business Strategy Support - Chief of Staff at Discover Financial Services

Discover. A brighter future.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do

This position operates independently as the right-hand support for the Senior Manager and Chief of Staff. It handles very critical, high-exposure, and time-sensitive information and has weekly and sometimes daily interface with the SVP, Chief Compliance Officer. Key responsibilities include actively managing and escalating risk and business partner engagement within the day-to-day role to management. If you enjoy problem solving, uncovering opportunities for process improvement, identifying, and mitigating risks, and collaborating with cross-functional teams, this job is for you.

How You'll Do It

• Drives continuous improvement through process discipline and innovation by partnering with corporate risk management and/or other cross-functional teams to effectively collaborate and timely address high impact topics and initiatives.

• Supports Compliance teams and other business partners as part of internal audit, external exam management, integration work and other regulatory requests. Provides thought leadership, guidance and subject matter expertise skills to ensure timely response to appropriate channels.

• Provides logistical support and leadership for many of the activities intended to set strategic direction and maintain alignment within the business. Participates in business unit scorecard and process reviews.

• Responsible for supporting material development for various committees and external stakeholder presentations and overseeing committee materials (Compliance & Ethics Committee, Management Risk Committee, Board Reporting, etc.) and other executive level reports.

• Responsible for managing all aspects of department wide projects.

• Supports Chief of Staff in planning and coordinating department wide initiatives to improve employee experience.

• Leads the design and execution of event planning including recognition events, town halls, volunteer days, and leadership meetings.

• Leads improvement initiatives through approval processes and implementation.

• Provides communication support and responses for events, announcements, and business meetings. Leads the online management and communication of internal intranet sites including: content development, updates, and the identification of opportunities to increase engagement.

• Presentation development and updates for various senior internal and external audiences. This position independently handles any necessary financial updates to presentations which requires interface with executives across the business unit. This position also handles routing of legal review of decks and any necessary follow-ups prior to finalization (for external audiences).

• Performs adhoc strategy & analysis work that cannot be easily done or found (looking at research, analyzing P&Ls); the topics are typically generated by the Executive Vice President or other senior leaders. This also includes research, compilation, and analysis of results across the organization, in support of business goals, to share progress and identify trends.

• Owns and manages business-wide programs and special projects. Responsible for end-to-end program design and support. This entails: regular interface with officers across the organization; producing vision presentations that then get "sold" to executive leadership team; storyboarding, managing budget allocation and spending, sizing business requirements; and coordinating with partners across business units as needed

• Manages officer-level leadership meetings for the business unit (facilitates the meeting, manages the agenda, captures and distributes follow-ups, and actively focuses on improving the productivity of leadership forums).

Qualifications You'll Need
The Basics

• Bachelors Degree in Marketing, Business Administration and Management, Finance or related field.

• 6+ years P roject Management, Initiative Owner, Analysis, Research, Communications, or related experience

• In Lieu of Education 8+ years experience in P roject Management, Initiative Owner, Analysis, Research, Communications, or related experience

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.

• No required movement about the work environment to complete the major responsibilities of the job.

• Primarily performed indoors in an office setting.

• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

• Ability to communicate verbally.; Ability to communicate in written form.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

The application window for this position is anticipated to close on Nov-02-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.