Principal Consultant - Active WM - Manhattan Associates

We create possibilities that move life and commerce forward Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place. JOB SUMMARY – Assist in the management of a single software system integration project to include overall success of an implementation from inception to installation, including managing project scope, design, deliverables, issue escalation and resolution. Work closely with cross function teams including sales, R&D, product development and related. Ensure the development of professional client relationships, client satisfaction, and reference ability. Manage means by which to quantify metrics for success at go-live and thereafter. Identify critical business, technical, and/or operational issues and drive issues to closure. Develop internal guidelines and create/implement best practices. Manage the technical aspects of enterprise level software implementations with the assistance of project technical resources. Contribute to the continuous development of Manhattan Associates’ software implementation methodology. Ensure the project team: proactively identifies and troubleshoots critical issues, maintains and prioritizes project issue lists, suggests solutions, and escalates when appropriate. MINIMUM REQUIREMENTS Bachelors or foreign equivalent degree in computer science, engineering, business or a related field. 5 years of experience in related technical field. Experience working in a client/customer facing role within a supply chain or software organization. Possesses and applies comprehensive knowledge of particular product or platform to the completion of complex assignments. Has moderate knowledge of additional products or platforms. Primary contribution is in applying knowledge (product, industry, professional, technical) doing individual contributor work. Minimum of 50% travel required. EDUCATION REQUIREMENTS – Bachelors or foreign equivalent degree in computer science, engineering, business or a related field. Principal Duties and Responsibilities – Leads all aspects of the design phase and/or the entire project. Responsibilities include managing the overall budget, verifying accuracy of budget forecasts, client relationships, project scope and timeline. Ensures key project goals and metrics are discussed and addressed throughout the project. Manages project team members and verifies quality of project deliverables. Provides bi-monthly status reports and leads regularly scheduled status meetings with the project team. Escalates issues to MA senior management as needed. May have team lead responsibilities. May serve as a career mentor/advisor. Provides individual performance feedback and contributes to performance evaluations. May define and communicate performance expectations and goals at the project team and individual level. Contributes to the learning of others and processes through knowledge sharing, including contribution to publications, case studies, marketing effort and project tools improvement. ADDITIONAL CHARACTERISTICS – Possesses and applies comprehensive knowledge of particular product or platform to the completion of complex assignments. Has moderate knowledge of additional products or platforms. Primary contribution is in applying knowledge (product, industry, professional, technical) doing individual contributor work. #LI-TS1 Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed. At Manhattan Associates our supply chain and omnichannel technology positively affect how people work, shop and live – every single day. Though we all take different paths to get here, everyone shares one belief: We’re good people doing great things.