Principal Offering Manager - Connection
Remote, PA 17101
About the Job
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Responsibilities:· Utilizes technical competencies in advanced technologies to develop new service offerings using Connection’s Offering Development Framework and other industry accepted methods. |
· Develops new service offerings, performing market research to understand the demand and how to position and differentiate them. |
· Works across the business to design, build, and launch solutions. |
· Ensures measurement and management of the success of the offerings. |
· Collaborates with Sales and Marketing to position the offering in the competitive landscape, to develop compelling go-to-market collateral, and to perform sales enablement. |
· Collaborates with Delivery Services to ensure they have operationalized the people, processes, and tools to deliver of the new offering. |
· Collaborates with OEMs and service partners during the process. |
· Serves as the Offering and Sales Play owner driving qualified leads to solution sellers (enablement, targeting, partner lead programs, account planning). |
· Acts as a team lead and serves as a mentor to teammates responsible for the development of new service offerings. |
· May oversee a large suite of offerings or a significant portion of the catalog. |
Bachelor's Degree of equivalent combination of education and work experience
Years of experience: 9-11 years
· 9+ or more years of experience in the services channel focused on product management, presales, delivery, and/or similar roles. |
· 9+ or more years of technology experience, presales, or delivery within the channel. Preferably in similar industry/channel, MSP, or OEM. |
· Technical expertise in advanced technologies such as networking, data center, security, and artificial intelligence. |
· Customer centric mindset |
· Clear and persuasive communication skills with ability to communicate complex business messaging. |
· Experience working with salespeople and customers with ability to understand their current needs to develop new offerings. |
· Supportive mentor with ability to coach teammates on the service offerings. |
· Ability to travel. |
Additional preferred competencies or preferred qualifications: | |||
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