Principal Product Manager, GS S&O - Operational Excellence - AmazonWebServices

Amazon Web Services (AWS) provides a scalable cloud computing platform to companies globally
AWS Global Services (GS), formed in 2022, delivers customer success throughout the cloud adoption lifecycle
Our 25K+ employees and integrated offerings enable us to combine technology and human expertise to maximize and accelerate customer outcomes.GS is comprised of four primary business units: 1) Global Services Security (GSS) provides security guidance and offerings, 2) Training & Certification (T&C) offers cloud skills training and certification, 3) Professional Services (ProServe) provides consulting and hands-on-keyboard services, and 4) Support and AWS Managed Services (Support) delivers 24/7 technical support and managed services.Together, these teams continuously improve our systems and processes to enable better results for both customers and employees, with the GS Strategy & Operations (GSS) teams supporting each
GSSO enables integrated business support, product management, planning, and deal strategy for GS
GSSO understands customer experiences and inspires bold ideas to deliver the best experiences and solutions to our customers
We embrace scientific thinking, pursue continuous improvement, and develop talent to provide world-class support across GS.Position Overview:We are seeking a talented leader to drive the evolution of our data strategy with comprehensive, accurate, and standardized metrics in a timely manner to enable high quality, high velocity decisions
You will own and be responsible for leading the product development lifecycle and set the strategy for your service to evolve and scale, enabling its customers to meet growing Amazon business needs without becoming a bottleneck
This leader will be fluent in a range of strategic and analytical approaches to product and technical leadership, including the ability to build compelling value propositions, influence stakeholders, and provide clarity on complex systems and dynamics via rigorously refined written and verbal communication.Key job responsibilitiesThe Successful candidate will:- Define the long-term data strategy and vision to meet emerging customer needs, and the feature design and technical approach to deliver on this vision.- Be highly analytical, resourceful, customer-obsessed and team oriented; drive alignment and coherent product feature, business, and strategies.- Drive strategic communications, own stakeholder engagement and identify customer requirements by considering data, customer feedback, and user research, and design data product value propositions for large tech and cross-functional audiences.- Be able to manage multiple projects - including planning, prioritization, and task delegation
Work closely with data engineers, data scientists, BIEs through product launch.- Define and drive the multi-year vision and technical approach for your product portfolio and the team- Work with senior business leaders across various BUs and finance leaders.- Define and articulate a strategy to leverage generative AI to deliver transformative personalized customer experiences- Influence multiple VP-led organizations on their investment approaches and priorities leveraging data excellence and intelligence- Collaborate with Senior Data Engineers and BIEs across organizations to define scalable data excellence strategy and approach which benefits the business- Navigate ambiguity to define org-wide product strategy and annual prioritizationAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply
If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform
We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer
That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Basic qualifications- 8+ years of technical product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with end-to-end product delivery, including feature delivery, tradeoffs of a product, and owning/driving roadmap strategy and definition- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience working with and influencing senior level stakeholders, leading cross-organizational programs, and setting and holding teams/individuals to timelines and deliverables without explicit authorityPreferred qualification - Experience working directly with Engineers on product enhancements- Experience in project management methodologies, business analysis, or process improvement- Experience in project management methodologies, business analysis, or process improvement- Experience owning data-centric productsAmazon is committed to a diverse and inclusive workplace
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status
For individuals with disabilities who would like to request an accommodation, please visit compensation reflects the cost of labor across several US geographic markets
The base pay for this position ranges from $145,700/year in our lowest geographic market up to $240,900/year in our highest geographic market
Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience
Amazon is a total compensation company
Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits
For more information, please visit position will remain posted until filled
Applicants should apply via our internal or external career site.