Principal Product Manager - UKG (Ultimate Kronos Group)
Lowell, MA
About the Job
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
We are seeking an experienced Product Manager to lead our Global HR Product strategy. In this role, you will work with a highly skilled, diverse group of people across the company to address our biggest business and technology challenges in the Global HR domain. The position does require experience and deep domain knowledge of the Global HR and HCM market space.
You will be part of a team responsible for modernizing and expanding our global capabilities for our current UKG Pro HR solution. The primary goal of this role is to work with Product, Engineering, and internal stakeholder teams to define the strategy and tactical execution, from inception to product delivery and then through to customer adoption.
Qualified candidates are highly motivated, innovative, and solution-driven with experience in defining and delivering forward-thinking solutions. Ideal candidates have experience working closely with engineering leaders and teams, enabling the development of enterprise-level solutions to support high scale, multi-tenant, software as a service product suite.
Responsibilities:
• Support definition of the product portfolio strategy and direction of investment for our Pro HR product.
• Articulate a clear product vision aligned to the overall strategy for product.
• Serve as the voice of the customer and takes an outside-in approach, leveraging customer interaction, industry trends, and competitive intelligence as a foundation for product direction and decision making.
• Communicate the vision and priorities clearly to different teams and stakeholders.
• Serve as the expert on current state of the product with relevant metrics, benchmarks, and usage data.
• Contribute to roadmap definition and empowers the team to fully own and develop the features.
• Analyze and develop new market opportunities and monitors offering success.
• Maintain a continued awareness of industry and compliance changes in HCM technology.
• Create and collaborates on feature overviews, detailed designs, and prototypes, using Agile methodologies.
• Build strong relationships and influence internal partners.
• Inspire engineering, UX, and Delivery in order to build products that customers love.
• Foster a strong product culture for the entire team based in best practices for discovery and leads, coaches, and develops strong product team members.
This is an exceptional opportunity to make a significant impact on the future of UKG and its growing suite of products. Apply now and become a key contributor to UKG's success and that of our employees and our customers!
Minimum Required Qualifications:
• 8+ years’ of global HCM experience in product management, including a track record of successfully leading complex projects.
• Solid technical acumen with the ability to collaborate effectively with engineering teams and understand complex technical requirements - but also to break complex topics into simple terms for diverse audiences.
• Experience working in a global, cross-functional environment.
• Demonstrated ability to manage competing priorities with consistency and transparency.
• Ability to be envision, collect and analyze data that helps reduce risk of what to build and how to build it and leads to customer success.
• Proven ability to think strategically, develop product strategies, and translate them into actionable plans.
Preferred:
• Deep customer empathy with a passion for understanding customer needs and delivering exceptional user experiences. Experience working with both end customers and Engineering as a customer is a plus.
• Excellent verbal and written communication skills, with the ability to effectively present complex ideas and influence stakeholders at all levels of the organization.
Note that we work in a hybrid model - 3 days in a UKG office per week is required
Behaviors:
In addition to the skills above, UKG places great importance on how work is done and values a culture of unity, kindness and growth. We seek candidates who embody these values and demonstrate the following behaviors:
• Unity: Collaboration and teamwork are essential at UKG. We value individuals who can work effectively with cross-functional teams, foster a spirit of cooperation, and build strong relationships to achieve shared goals. Accountability and meeting commitments is a big part of acting as one.
• Kindness: UKG is committed to creating a supportive and inclusive work environment. We value individuals who show kindness, empathy, and respect towards colleagues, customers, and partners. We hold high ethical standards and expect employees to demonstrate integrity and honesty in their work.
• Growth: We believe in continuous learning and personal development. Candidates should exhibit a growth mindset, embracing challenges, seeking feedback, and continuously striving for improvement.
Where we’re going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .
The pay range for this position is $137,900 to $198,250, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
We are seeking an experienced Product Manager to lead our Global HR Product strategy. In this role, you will work with a highly skilled, diverse group of people across the company to address our biggest business and technology challenges in the Global HR domain. The position does require experience and deep domain knowledge of the Global HR and HCM market space.
You will be part of a team responsible for modernizing and expanding our global capabilities for our current UKG Pro HR solution. The primary goal of this role is to work with Product, Engineering, and internal stakeholder teams to define the strategy and tactical execution, from inception to product delivery and then through to customer adoption.
Qualified candidates are highly motivated, innovative, and solution-driven with experience in defining and delivering forward-thinking solutions. Ideal candidates have experience working closely with engineering leaders and teams, enabling the development of enterprise-level solutions to support high scale, multi-tenant, software as a service product suite.
Responsibilities:
• Support definition of the product portfolio strategy and direction of investment for our Pro HR product.
• Articulate a clear product vision aligned to the overall strategy for product.
• Serve as the voice of the customer and takes an outside-in approach, leveraging customer interaction, industry trends, and competitive intelligence as a foundation for product direction and decision making.
• Communicate the vision and priorities clearly to different teams and stakeholders.
• Serve as the expert on current state of the product with relevant metrics, benchmarks, and usage data.
• Contribute to roadmap definition and empowers the team to fully own and develop the features.
• Analyze and develop new market opportunities and monitors offering success.
• Maintain a continued awareness of industry and compliance changes in HCM technology.
• Create and collaborates on feature overviews, detailed designs, and prototypes, using Agile methodologies.
• Build strong relationships and influence internal partners.
• Inspire engineering, UX, and Delivery in order to build products that customers love.
• Foster a strong product culture for the entire team based in best practices for discovery and leads, coaches, and develops strong product team members.
This is an exceptional opportunity to make a significant impact on the future of UKG and its growing suite of products. Apply now and become a key contributor to UKG's success and that of our employees and our customers!
Minimum Required Qualifications:
• 8+ years’ of global HCM experience in product management, including a track record of successfully leading complex projects.
• Solid technical acumen with the ability to collaborate effectively with engineering teams and understand complex technical requirements - but also to break complex topics into simple terms for diverse audiences.
• Experience working in a global, cross-functional environment.
• Demonstrated ability to manage competing priorities with consistency and transparency.
• Ability to be envision, collect and analyze data that helps reduce risk of what to build and how to build it and leads to customer success.
• Proven ability to think strategically, develop product strategies, and translate them into actionable plans.
Preferred:
• Deep customer empathy with a passion for understanding customer needs and delivering exceptional user experiences. Experience working with both end customers and Engineering as a customer is a plus.
• Excellent verbal and written communication skills, with the ability to effectively present complex ideas and influence stakeholders at all levels of the organization.
Note that we work in a hybrid model - 3 days in a UKG office per week is required
Behaviors:
In addition to the skills above, UKG places great importance on how work is done and values a culture of unity, kindness and growth. We seek candidates who embody these values and demonstrate the following behaviors:
• Unity: Collaboration and teamwork are essential at UKG. We value individuals who can work effectively with cross-functional teams, foster a spirit of cooperation, and build strong relationships to achieve shared goals. Accountability and meeting commitments is a big part of acting as one.
• Kindness: UKG is committed to creating a supportive and inclusive work environment. We value individuals who show kindness, empathy, and respect towards colleagues, customers, and partners. We hold high ethical standards and expect employees to demonstrate integrity and honesty in their work.
• Growth: We believe in continuous learning and personal development. Candidates should exhibit a growth mindset, embracing challenges, seeking feedback, and continuously striving for improvement.
Where we’re going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .
The pay range for this position is $137,900 to $198,250, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
Source : UKG (Ultimate Kronos Group)
