Principal Product Manager, Search Experience at ZoomInfo
Waltham, MA 02451
About the Job
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results
We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential
One great choice can change everything
Thrive with us at ZoomInfo.We are seeking a talented Product Manager to lead and enhance the ZoomInfo Search Experience
This pivotal role involves overseeing a complex E2E search area, managing development processes, and continuously improving search user experiences to drive business growth and conversion
Drive the next generation of AI search solutions within a SaaS environment, ensuring both user satisfaction and business growth.The successful candidate will execute the overall product strategy autonomously, lead planning and prioritization, and ensure alignment with business goals
Collaboration with cross-functional teams—including Design, Business Intelligence, Engineering, and Sales is essential to bringing the product vision to life and ensuring its success.What You’ll Do:Product Vision and Strategy: Ability to define and articulate a clear product vision and strategy for AI search solutions
Experience with market analysis, competitive analysis, and identifying emerging trends in AI search technologies.Search Information Storage and Retrieval: Optimize strategies for effective search information storage and retrieval
Ensure that data management practices support efficient LLM-based search and retrieval processes, enhancing the overall effectiveness of AI search solutions.Customer Relationship Management: Build and maintain strong relationships with key customers to partner on new feature development and overall roadmap planning
Utilize customer feedback and insights to ensure the product meets user needs and expectations.User-Centric Approach: Deep understanding of user needs and behavior, with a focus on creating intuitive and seamless search experiences
Experience with user research, usability testing, and user feedback integration.UI/UX Design Collaboration: Ability to work closely with UI/UX designers to ensure that AI search functionalities are effectively integrated into the user interface and meet design standards
Conceptualize designs tailored to key sales personas (e.g., front-line sellers, rev ops) to enhance user experiences and drive product value.Analytics and ROI: Proficiency in defining and tracking key performance indicators (KPIs) for AI search products, including user engagement, return on search, search accuracy, and customer satisfaction metrics
Apply data insights to shape product strategies, including market positioning and competitive differentiation.Innovation: A proactive approach to exploring new technologies and methodologies to improve AI search functionality and stay ahead of industry trends.Effective Communication: Communicate complex ideas clearly and effectively to executives and stakeholders
Present and demo product features externally to customer C-suite, analysts, and partners
Publish high-quality, customer-facing roadmaps.Agile Implementation: Drive the strategic implementation of Agile principles within the team, fostering a culture of continuous improvement and collaboration to enhance product development processes.What You’ll Bring:Experience: Over 5+ years in product management with a demonstrated track record in search for B2B or relevant B2C or B2B2C SaaS.User Experience Expertise: Deep understanding of creating and optimizing frictionless user experiences.Customer-Centric Approach: Proven ability to deliver exceptional experiences for both internal and external customers, treating their challenges and successes as your own.Data-Driven Decision Making: Strong track record of driving measurable business outcomes using data insights, with proficiency in tools such as Amplitude
Experienced in A/B testing, analytics, user interviews, surveys, and usability testing.Domain Expertise: Familiarity with industry-specific search needs and challenges, such as those in data saas: sales intelligence, e-commerce, enterprise software, or other sectors relevant to the company’s focus.Communication Skills: Ability to present complex AI concepts and product features in a clear and persuasive manner.Engineering Collaboration: Enjoys working closely with engineering teams to develop and implement innovative solutions.AI and Machine Learning Knowledge: In-depth understanding of AI, machine learning, natural language processing (NLP), and search algorithms
Experience with large language models (LLMs) and retrieval-augmented generation (RAG) techniques is essential
Advantageous: Familiarity with relevant frameworks and technologies such as TensorFlow, PyTorch, and Elasticsearch.Data Management: Expertise in managing large datasets, data quality, and data privacy issues
Familiarity with big data technologies and techniques for optimizing search performance and relevance.Technical Acumen: Ability to engage with technical teams on complex AI-related issues, understand technical trade-offs, and communicate effectively with non-technical stakeholders.Continuous Improvement: Passionate about continuous improvement and challenging the status quo to define new possibilities.Action-Oriented: Strong bias for action with a proven ability to get things done efficiently.Team Player: Committed to working as one team, supporting colleagues, and celebrating both wins and losses together.Communication Proficiency: Outstanding communication skills in English, both written and verbal.Adaptability: Quick learner who thrives in a fast-paced, evolving environment and works well within a team setting.#LI-PS1 #LI-hybridActual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training
Your recruiter can share more information about the specific salary range for your desired work location during the hiring process
We want our employees and their families to thrive.In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being
Learn more about ZoomInfo benefits here.Below is the US base salary for this position
Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$164,000—$225,500 USDAbout us:ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers
It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide
Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform. ZoomInfo may use a software-based assessment as part of the recruitment process
More information about this tool, including the results of the most recent bias audit, is available here.ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law
At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.
We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential
One great choice can change everything
Thrive with us at ZoomInfo.We are seeking a talented Product Manager to lead and enhance the ZoomInfo Search Experience
This pivotal role involves overseeing a complex E2E search area, managing development processes, and continuously improving search user experiences to drive business growth and conversion
Drive the next generation of AI search solutions within a SaaS environment, ensuring both user satisfaction and business growth.The successful candidate will execute the overall product strategy autonomously, lead planning and prioritization, and ensure alignment with business goals
Collaboration with cross-functional teams—including Design, Business Intelligence, Engineering, and Sales is essential to bringing the product vision to life and ensuring its success.What You’ll Do:Product Vision and Strategy: Ability to define and articulate a clear product vision and strategy for AI search solutions
Experience with market analysis, competitive analysis, and identifying emerging trends in AI search technologies.Search Information Storage and Retrieval: Optimize strategies for effective search information storage and retrieval
Ensure that data management practices support efficient LLM-based search and retrieval processes, enhancing the overall effectiveness of AI search solutions.Customer Relationship Management: Build and maintain strong relationships with key customers to partner on new feature development and overall roadmap planning
Utilize customer feedback and insights to ensure the product meets user needs and expectations.User-Centric Approach: Deep understanding of user needs and behavior, with a focus on creating intuitive and seamless search experiences
Experience with user research, usability testing, and user feedback integration.UI/UX Design Collaboration: Ability to work closely with UI/UX designers to ensure that AI search functionalities are effectively integrated into the user interface and meet design standards
Conceptualize designs tailored to key sales personas (e.g., front-line sellers, rev ops) to enhance user experiences and drive product value.Analytics and ROI: Proficiency in defining and tracking key performance indicators (KPIs) for AI search products, including user engagement, return on search, search accuracy, and customer satisfaction metrics
Apply data insights to shape product strategies, including market positioning and competitive differentiation.Innovation: A proactive approach to exploring new technologies and methodologies to improve AI search functionality and stay ahead of industry trends.Effective Communication: Communicate complex ideas clearly and effectively to executives and stakeholders
Present and demo product features externally to customer C-suite, analysts, and partners
Publish high-quality, customer-facing roadmaps.Agile Implementation: Drive the strategic implementation of Agile principles within the team, fostering a culture of continuous improvement and collaboration to enhance product development processes.What You’ll Bring:Experience: Over 5+ years in product management with a demonstrated track record in search for B2B or relevant B2C or B2B2C SaaS.User Experience Expertise: Deep understanding of creating and optimizing frictionless user experiences.Customer-Centric Approach: Proven ability to deliver exceptional experiences for both internal and external customers, treating their challenges and successes as your own.Data-Driven Decision Making: Strong track record of driving measurable business outcomes using data insights, with proficiency in tools such as Amplitude
Experienced in A/B testing, analytics, user interviews, surveys, and usability testing.Domain Expertise: Familiarity with industry-specific search needs and challenges, such as those in data saas: sales intelligence, e-commerce, enterprise software, or other sectors relevant to the company’s focus.Communication Skills: Ability to present complex AI concepts and product features in a clear and persuasive manner.Engineering Collaboration: Enjoys working closely with engineering teams to develop and implement innovative solutions.AI and Machine Learning Knowledge: In-depth understanding of AI, machine learning, natural language processing (NLP), and search algorithms
Experience with large language models (LLMs) and retrieval-augmented generation (RAG) techniques is essential
Advantageous: Familiarity with relevant frameworks and technologies such as TensorFlow, PyTorch, and Elasticsearch.Data Management: Expertise in managing large datasets, data quality, and data privacy issues
Familiarity with big data technologies and techniques for optimizing search performance and relevance.Technical Acumen: Ability to engage with technical teams on complex AI-related issues, understand technical trade-offs, and communicate effectively with non-technical stakeholders.Continuous Improvement: Passionate about continuous improvement and challenging the status quo to define new possibilities.Action-Oriented: Strong bias for action with a proven ability to get things done efficiently.Team Player: Committed to working as one team, supporting colleagues, and celebrating both wins and losses together.Communication Proficiency: Outstanding communication skills in English, both written and verbal.Adaptability: Quick learner who thrives in a fast-paced, evolving environment and works well within a team setting.#LI-PS1 #LI-hybridActual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training
Your recruiter can share more information about the specific salary range for your desired work location during the hiring process
We want our employees and their families to thrive.In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being
Learn more about ZoomInfo benefits here.Below is the US base salary for this position
Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.$164,000—$225,500 USDAbout us:ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers
It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide
Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform. ZoomInfo may use a software-based assessment as part of the recruitment process
More information about this tool, including the results of the most recent bias audit, is available here.ZoomInfo is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law
At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.
