Principal Team Leader, Fleet Safety & Compliance - Chick-fil-A, Inc.
Atlanta, GA 30349
About the Job
As the Principal Team Leader – Fleet Safety & Compliance, you will lead development and implementation of the Chick-fil-A Supply® Corporate Fleet Safety & Compliance programs within the Safety, Quality and Compliance (“SQC”) function. In this role, you will have the opportunity to enhance standards, processes, trainings, and data systems that meet the needs of the organization and your colleagues – which in turn will help drive continued innovation at an operation like no other in the food service industry.
About Chick-fil-A Supply
A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A restaurants.
Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs.
This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
Responsibilities:To be successful in this role, you will lead a team of Fleet Safety and Compliance experts in the development, implementation, and governance of Corporate Fleet Safety & Compliance programs, drive a safe work culture, evaluate and mitigate fleet safety risks, lead Fleet Safety & Compliance training, analyze data to inform safe decision making, and much more to ensure Chick-fil-A Supply® facilities comply with all federal, state and local laws and regulations. Regulatory compliance includes but is not limited to: FMCSA, DOT, and state laws and regulations.
As the Principal Team Leader – Fleet Safety & Compliance, you will intimately understand the needs of employees, customers and the community, and will treat all parties with dignity and respect in difficult situations and maintain a positive, service-focused mindset.
In addition, a successful Principal Team Leader – Fleet Safety & Compliance will:
- Ensure compliance with state and federal regulations regarding transportation and workplace safety and stay informed about industry standards and changes in safety regulation and guidelines
- Monitor driver qualification files and the hiring and selection process
- Review hours of service records for accuracy
- Ensure DOT drug / alcohol program is compliant with regulations
- Work in collaboration with transportation team and maintenance vendors to ensure PM compliant
- Maintain the driver handbook in collaboration with HR and legal: the collection of safety regulations, processes, and best practices for our drivers
- Develop materials and conduct training for drivers and leaders in the implementation of the Transportation Safety Management System
- Develop materials and conduct training for SQC on Fleet Safety and Compliance Programs and governance activities
- Oversee and implement the elements of a Crash Management process including coordination of reporting, investigation, documentation and management of incidents
- Review accident file contents for accuracy and documents needed
- Gatekeeper for accident preventable decisions and ensure proper accountability delivered
- Provide a comprehensive and accurate monthly report containing appropriate metrics
- Provide monthly scorecards which include tactics and activities from a National perspective
- Mentor the competency of managers in safety management practices, protocols and procedures
- Conduct an overall DOT compliance course 2 times per year
- Teach PACE ride along principles to Management
- Ensure in vehicle driver training is completed with every active driver
- Create and communicate the accident management protocol
- Perform accident investigation training to all levels of the Organization
- Conduct audits and inspections of private fleet to monitor compliance
- Conduct DOT compliance audits at regulated sites and institute a site self-inspection protocol for all sites
- Conduct maintenance vendor audits to determine maintenance compliance with FMCSR regulations
- Conduct periodic inspections of 3rd party administration compliance with DQF, CSA & D&A program requirements
- Monitor CSA Basic Scores to address trends and drive performance
- Oversee and monitor roadside inspection process reports
- Maintain roadside inspection documentation and coach field management on roadside inspection issues
- Provide expertise in the areas of Fleet Safety & Compliance assessments, capital projects, work orders, and general related issues
- Work cross-functionally (e.g., Operations, HR, Legal, IT) to ensure corporate policies effectively drive compliance with all laws, regulations and company policies and procedures
- Support employee and contractor engagement; collect and evaluate Fleet Safety & Compliance concerns
- Support company mission, values, and standards of ethics and integrity
- Implement Fleet Safety & Compliance strategy as set forth by Chick-fil-A Supply®
- 10+ years transportation management and/ or safety management experience
- Possess extensive knowledge of OSHA 29 CFR 1910 regulations
- Extensive knowledge of federal and state safety laws, particularly DOT, FMCSR, and OSHA standards
- Working knowledge of Analytical Tools (Hyperion, Data Mining/Reporting) and other logistics software (ELD systems)
- Working knowledge of the performance management/ monitoring systems
- Analysis and identification of risk trends, problems and solutions
- Ability to interact cooperatively, collaboratively, and cross functionally with others as a team
- Understand and apply meaningful operations and safety performance metrics
- Ability to lead and influence in a matrix organization
- Ability to plan and execute events, safety meetings, accident review meetings, and safety celebrations
- Experience working with Transportation Management Systems (TMS)
- 15+ years working with federal and state safety laws, particularly DOT, FMCSR, and OSHA standards.
- Experience development of Fleet Safety and Compliance programs with large motor carrier (1000+ drivers)
- Highly skilled in Organizational Design and Management
- Have at least 5 years in food distribution operations
